Phillips Chrysler Jeep Dodge Ram - Service Center

Got me in promptly and service was quick. A pleasant experience - no issues with this service appointment A pleasant experience - no issues with this service appointment More

They mixed my appts up three times. Had to keep going ba k and get my Cherri involved. He was so kind and helpful Had to keep going ba k and get my Cherri involved. He was so kind and helpful More

Jeff Smith the service rep- was great to work with and he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind & made the tip nice . Also the cashier who I worked with was very nice when giving me rental car for 25 hours - all staff was great to work with but I would add You could add more cameras to waiting area or something in waiting room - I did have a pink Stanley Mug stolen while I was taking with cashier . I did-not see who took my expensive mug . However, your employees all were wonderful and I give them all 5 stars Thank you for fixing and helping me with my new Hybrid Jeep Ruth and Carl Berkowitz More

Regular scheduled oil change, took 2 hours. Seemed too long . May go back but was not impressed Seemed too long . May go back but was not impressed More

Jeff was great my car was in and out fast couldn’t ask for better service for better service More

I waited over 2 hours to be told that the wrong part was ordered. All I received was a sorry. I did not hear if the correct part came in or what is going on. When I called I gave the part number and name so ordered. All I received was a sorry. I did not hear if the correct part came in or what is going on. When I called I gave the part number and name so there should have been no issues. I am about to have back surgery and need a working car but I guess that isn't happening. More

Three hours for oil change with appointment is ridiculous!!!! I was told they were overbooked. My time is valuable and I do not appreciate the wait. Not even sure I will go back. My son went throu ridiculous!!!! I was told they were overbooked. My time is valuable and I do not appreciate the wait. Not even sure I will go back. My son went through the exact same thing last month when he had the oil changed in his gladiator, so obviously this happens often! More

Fast service. Helpful service technicians. Competitive pricing. Everything was kept on time and I was given updates. Helpful service technicians. Competitive pricing. Everything was kept on time and I was given updates. More

They left the old cracked oil change reminder sticker on the windshield and put a new one next to it. VERY LAZY TECHNICIAN to leave that on an $85,000 car. the windshield and put a new one next to it. VERY LAZY TECHNICIAN to leave that on an $85,000 car. More

Everyonei involved from the person who welcomed me and directed me to the person to check me in to the person who came me when it was completed ,and explained what was done while walking me to my car was directed me to the person to check me in to the person who came me when it was completed ,and explained what was done while walking me to my car was friendly, courteous and knowledgeable . My husband and i have bought cars from Phillips for more years than i can remember. Bill Stickley was our go to guy including the one i now own. So glad to see Michael now with you. Will add that my son and grandson also buy from you..………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. m to the cashier More