Phillips Chrysler Jeep Dodge Ram - Service Center

Great service department and very knowledgeable people who seem to really care. Thankful and grateful. who seem to really care. Thankful and grateful. More

I am a Phillips Chrysler customer and when i Worked with Jose at service department SA showed me he is very responsive and responsible kept me updated all the time and i have work with others advisor when J Jose at service department SA showed me he is very responsive and responsible kept me updated all the time and i have work with others advisor when Jose is busy but not the same I prefer waiting on Jose. As a Phillips Chrysler customer and as a Service Manager Jose is a gem and I know one when I see one. He have a future there. More

I found this dealer to be one who I can count on to have trucks in the size and style I prefer. trucks in the size and style I prefer. More

They did not reset the required maintenance code Keep on, and I will not know when I have to visit them again when the next one occupies on, and I will not know when I have to visit them again when the next one occupies More

Oil change took longer than expected. Also they did not have a tool to be able to rotate my tires, I said we need to come back so they can do that. Not real happy with that since I don't Also they did not have a tool to be able to rotate my tires, I said we need to come back so they can do that. Not real happy with that since I don't live in the area. Thank you More

Made an appointment for an oil change and check sensor light. 3 hours later still not done and no end in sight. Service rep has no idea when it will be done. Oil change is simple and so is check engine li light. 3 hours later still not done and no end in sight. Service rep has no idea when it will be done. Oil change is simple and so is check engine light. Appointment made and they can’t get it done? More

They always take care of my concerns . Quick turnaround and Great Communication to advise of work and progress Quick turnaround and Great Communication to advise of work and progress More

Phillips is the best dealership in central Florida. Will always be our number one go to Will always be our number one go to More

Priority, no appointment service is supposed be apart of purchasing a Grand Wagoneer. Every time I drop it off, unless I books ahead (defeats the purpose of the priority service), I don't get a loaner vehic purchasing a Grand Wagoneer. Every time I drop it off, unless I books ahead (defeats the purpose of the priority service), I don't get a loaner vehicle. The last time I booked an appointment, I left a message for a loaner vehicle with no return call. I went not knowing if I would need a ride or could accommodate my work schedule until my vehicle was returned. When picking up my vehicle, I stood outside of the service center for 20 minutes waiting for 5 service reps someone to acknowledge my presence (with no one standing in line or around me) to pick up my vehicle. Just a simple 'hello, we will be right with you' would have been appropriate for any level of service. I finally had to ask and all of sudden 'no one saw me standing there' when I made eye contact with a few of them. I went and got my key and went and found my car. I also keep having to bring my car back for service for electrical communication issues. It's frustrating when service is poor. More

Friendly, knowledgeable and got my vehicle in and out in a timely manner! Service advisor was great to work with a timely manner! Service advisor was great to work with More