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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,833 Reviews
Call Service Center (352) 732-7577

1,833 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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November 03, 2024

Phillips is always accommodating and provides great customer service. Service advisors are friendly and efficient More

by CHIP6860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Chip, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

Brandon was pleasant to work with, no hard sell tactics. Finance also did not pressure me for any upsell services. Overall a great experience. More

by werner339
Recommend Dealer
Yes
Employees Worked With
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. Brandon, Laura, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

Timely and reasonable price. , good service. Nice waiting area. Work done in an acceptable manner as promised. More

by FLLEGALEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

It was exactly what I expected. Service waiting room is neat and clean. Advisor was friendly and straightforward. More

by gwcooper51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

Between Anthony and Scott, they are doing a really great job working with me and the Warranty that’s trying not to pay for mine repairs. They are doing an extremely good job and I really appreciate them. More

by sirena.richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Richard, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

Charge me for warranty work. Did work without my approval. This. Dealership sucks and I'll never Go there again. More

by MONTANACOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cherry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

November 02, 2024

We are extremely impressed with this facility and with the Service Department! Everyone we encountered was incredibly friendly and professional. Aaron took care of us from start to finish. He is knowledge More

by SMBELDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron-service department
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to Aaron and hear our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

November 02, 2024

Excellent service department! Love working with Erin and Anthony they’re the best. Will go back 🤗 More

by armedchixrule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Erin, Anthony, and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 01, 2024

We have had the best experience from start to finish. Also, John was amazing to deal with. Such a great service man. We will definitely come back for all our future needs. More

by METCALFJ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Service Department
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Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2024

I have always gotten great service from them. I will definitely bring out Jeep back to them. More

by amberdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Amber, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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