Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,837 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Service was great keep up the good work, always helpful and fast but make appointments and fast but make appointments More
My service advisor, Jeff Smith, was very helpful in answering all my concerns. He was a pleasure to work with. I came in for an oil change and I was pleasantly surprised in how fast it took. answering all my concerns. He was a pleasure to work with. I came in for an oil change and I was pleasantly surprised in how fast it took. More
Truthfully, I am at a lose for words at the way I have been taken advantage of by this “dealership” I am very aware of the possibilities that as a naive young girl I am easy prey for extortion. I just mov been taken advantage of by this “dealership” I am very aware of the possibilities that as a naive young girl I am easy prey for extortion. I just moved to florida and live alone, so I put a lot of trust into these dealerships to do right by me when it comes to any type of repair for my vehicle. I have no idea how many times i’ve been overcharged at this place, all i know is that i was charged 600$ for them to replace a dead battery. I was also told that they had many other appointments to see so they were unsure if they could even fix my vehicle for a while, at which point i had called to cancel one hour after and they told me they had already changed the battery. I found it ironic that such a busy dealership prioritized my small battery with such haste. Now that I know better i understand it was because they were overcharging me for something so small. Needless to say, I will never be going back here or referring this dealership to anyone ever. More
They went out of their way to cater to my (somewhat demanding) needs. They didn’t have an appointment that day, but my car was sold and needed a diagnostic session to complete the sale. Scott helped m demanding) needs. They didn’t have an appointment that day, but my car was sold and needed a diagnostic session to complete the sale. Scott helped me out and I’ll be forever appreciative. This was my first time using Phillips, but I’m a loyal customer and will call on them from now on with any of my Dodge, Chrysler, or Jeep vehicles in my inventory!! More