Phillips Chrysler Jeep Dodge Ram - Service Center

Great service. We came in with an emergency and had to replace our truck fast. Brian was thorough and knew exactly what we needed to get us going. With no pressure We came in with an emergency and had to replace our truck fast. Brian was thorough and knew exactly what we needed to get us going. With no pressure we had our new truck selected and drove away within a couple hours More

Not impressed with the service. Charged nearly $200.00 for diagnostic and then couldn’t fix the problem. Telling me the part is on back order and won’t be available the end of July. Charged nearly $200.00 for diagnostic and then couldn’t fix the problem. Telling me the part is on back order and won’t be available the end of July. VERY POOR service and does not speak well for Chrysler Corp. More

Appreciate Jim Garvin's help with my recent Jeep repair. He made all the arrangements and contact with the warranty company. I didn't have to do anything. Repair was timely. The whole experience was great! He made all the arrangements and contact with the warranty company. I didn't have to do anything. Repair was timely. The whole experience was great! More

Good service but disappointed In warranty. Warranty did not cover damage done by the power train. Oil leak in drive train damaged brakes Warranty did not cover damage done by the power train. Oil leak in drive train damaged brakes More

Turned the over to Jeffery R Smith at 08:30 AM. Told him what was going on, oil change and AC not cooling. When completed Jeff explained everything. Outstanding service. Told him what was going on, oil change and AC not cooling. When completed Jeff explained everything. Outstanding service. More

The service department provided excellent customer service. Especially Jim Garvin. He is professional and helpful service. Especially Jim Garvin. He is professional and helpful More

Jeff was very helpful. I came in with some issues regarding my wifi- I was at the dealership for 5 hours while they tried so hard to fix it. Jeff kept me updated throughout I came in with some issues regarding my wifi- I was at the dealership for 5 hours while they tried so hard to fix it. Jeff kept me updated throughout the process and kept checking in on me. I do have to return for a radio replacement, just happy they were able to diagnose my issue. And thanks to Jeff for keeping me in the know. More

Great service, technicians are always helpful and friendly. I Never have a problem getting service appointment! friendly. I Never have a problem getting service appointment! More

My first time having work done at this dealership was great. The staff are polite and professional. The waiting area is large and clean with water coffee and vending machine. Will definitely be back. great. The staff are polite and professional. The waiting area is large and clean with water coffee and vending machine. Will definitely be back. More

The service department they don't stay in touch with your customers they don't give you numbers that you can call them overall I rate yours customer service counter 000 customers they don't give you numbers that you can call them overall I rate yours customer service counter 000 More