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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,836 Reviews
Call Service Center (352) 732-7577

1,836 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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August 29, 2024

Jim is always so accommodating and treats us like family! Will always go to him first with our repair needs! More

by Tammyplotner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Garvin
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Aug 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review, Tammy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

August 29, 2024

Great dealership, always good to listen to us about what is going on with our vehicle and take the necessary steps. Be it an oil change or a warranty repair. More

by NATHAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, Nathan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 29, 2024

The service staff is very friendly as well as the technician, who was very approachable while working on my Ram truck. They are great getting the work done asap for customers who have to wait. More

by Pugzilla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

August 29, 2024

Michael Stickley took fantastic care of us he was professional knowledgeable punctual and did what he said More

by JASON GANGELHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jason, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 29, 2024

The people are always polite and helpful. They go above and beyond to exceed expectations. More

by JOHNOTTARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 27, 2024

I am very unhappy with this dealership don’t respect customer service,they still the work on my vehicle is not complete More

by MSANNUSVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Aug 28, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

August 27, 2024

While doing an oil change in my truck someone was inside my truck with dirty hands left Grease on the driver side visor. last I checked, you didn’t need to go inside and touch anything for an oil change. More

by STEPHANIEMARIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff service department
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Aug 28, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

August 27, 2024

Service writer was the best part of the experience, very professional .. communication was at its best More

by pitty222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy.. Service Writer
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Aug 27, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

August 25, 2024

Tech stated there was no light out in driver side rear faring that we requested to be replaced. As soon as truck was brought out at pick up we immediately saw the light was out! Was taken back to servic More

by TERRIGLONEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
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August 24, 2024

Grateful the dealership’s service department was efficient and competent - the entire service team was top tier. More

by aeliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott - Service Dept Manager
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Aug 25, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

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