Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,834 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Oil change, tire rotation Friendly people who got me in fast. The whole process was professional from the start. The seveice was quick . However, the front wheel well splash pa Friendly people who got me in fast. The whole process was professional from the start. The seveice was quick . However, the front wheel well splash panel was damaged during the tire rotation. As I washed the truck I noticed the damaged panel, and I took it back to them the next day. The seveice Manager inspected it and said they will repair it to my sadisfaction. I couldn't ask for more, they got me right in and did the repair fast. I like the fact that they acknowledged the damage and took responsibility to fix it without question. More
Horrible Horrible!!! They DO NOT know what they are doing. They always talk to you like your an idiot and don't know anything. My wife's Jeep has been there mu Horrible!!! They DO NOT know what they are doing. They always talk to you like your an idiot and don't know anything. My wife's Jeep has been there multiple times for electrical problems and they always say we couldn't find anything. More
Good experiance Service advisor was friendly and knowledgable. Car was delivered earlier than requested. Work Was preformed as promisted. Was a good first experiance Service advisor was friendly and knowledgable. Car was delivered earlier than requested. Work Was preformed as promisted. Was a good first experiance will use dealer again and will request same service advisor More
Very Good Mr.Abriel Archer was a real help in getting our 300c repaired this man is the type of employee every company should have working for them. I will be b Mr.Abriel Archer was a real help in getting our 300c repaired this man is the type of employee every company should have working for them. I will be buying my next Chrysler from Phillips because of the way we were treated by Mr. Archer. J. Mast More
Best service for jump car. What you see is what you get. All good. They did everything right the first time. Friendly and accurate on the time and cost. Excellent extended warra What you see is what you get. All good. They did everything right the first time. Friendly and accurate on the time and cost. Excellent extended warranty from manufacturer. More
repair needed Fast service. Repairs finished early. Repair covered under warranty/recall. Service technician Brian answered questions before vehicle was taken in an Fast service. Repairs finished early. Repair covered under warranty/recall. Service technician Brian answered questions before vehicle was taken in and called promptly after the service was completed. Good customer relations. I usually ask for Jeff due to excellent experiences in the past but I was informed by Brian that Jeff was on vacation and that he would assist in my needs. Can't speak on the other technicians but these two are good ones. More
great service personnal I had a problem and was in somewhat of a hurry and thought I would stop in on a Saturday and see if any thing could be done. Well service personal To I had a problem and was in somewhat of a hurry and thought I would stop in on a Saturday and see if any thing could be done. Well service personal Tom came out, I explained the problem and he said have a seat and we'll take care of tit. one hour later it was done and done right. Great experience. More
Service of vehicle very quick Took my 2010 Dodge Challenger in for an oil change and filter. Was greeted very pleasantly by service representative. Service was done in a timely man Took my 2010 Dodge Challenger in for an oil change and filter. Was greeted very pleasantly by service representative. Service was done in a timely manner. Will return again when my vehicle needs any more service. More
Great service department Every visit to this service department has been excellent. Never disappointed. Would recommend this shop to my friends. They fixed my truck (warran Every visit to this service department has been excellent. Never disappointed. Would recommend this shop to my friends. They fixed my truck (warranty work) and also completed the factory recall work while it was in thei shop. B More
Wow! Service like I've never experienced before! Thank you very much for taking such wonderful care of my van and of me! :) This was my first time here and it will definitely NOT be my last. I hig Thank you very much for taking such wonderful care of my van and of me! :) This was my first time here and it will definitely NOT be my last. I highly recommend you to everyone I know and to those reading this review. More