Phillips Chrysler Jeep Dodge Ram - Service Center

Great service every time! Regular service is imperative to a safe and reliable fleet and real service is much more than changing oil. I trust the professionals at Phillips to m Regular service is imperative to a safe and reliable fleet and real service is much more than changing oil. I trust the professionals at Phillips to make sure all of our trucks are maintained to the highest possible level. A little money now saves a lot of money later. Thanks Team Phillips! More

Service Dept is Outstanding I always say- you judge a dealership by it's service AFTER you purchase a vehicle! PCJDR did not disappoint! Very Very Happy with purchase!! I always say- you judge a dealership by it's service AFTER you purchase a vehicle! PCJDR did not disappoint! Very Very Happy with purchase!! More

Terrible customer service and scheduling Went in for a oil change and tire rotation. I made an appointment ahead of time. Took over 2 hours and never got tire rotation. Went in for a oil change and tire rotation. I made an appointment ahead of time. Took over 2 hours and never got tire rotation. More

Don't believe everything you're told Went in for a recall issue that was an easy fix and a couple dash light issues. Was told the speed sensor control needed to be replaced, front brakes Went in for a recall issue that was an easy fix and a couple dash light issues. Was told the speed sensor control needed to be replaced, front brakes and rotors needed replaced and right front hub bearing needed replaced. $1500 estimate, LOL! Changed the speed sensor and brakes myself, less that $100 Rotors and hub bearing were perfectly fine. Will never go here again. More

Service Timely service Completed to my request and satisfaction No hassles Clean engine as I’d requested Appointment was early to schedule Pricing a Timely service Completed to my request and satisfaction No hassles Clean engine as I’d requested Appointment was early to schedule Pricing a bit on the higher side than I expected More

A job well done I purchased a 2018 Grand Cherokee Trailhawk and found this to be the best dealership I have ever dealt with. They listened to what I was looking for I purchased a 2018 Grand Cherokee Trailhawk and found this to be the best dealership I have ever dealt with. They listened to what I was looking for in a new jeep and then proceeded to show me several different choices. They were knowledgeable, efficient, and made the whole process easy. When I needed service it was accomplished quickly, the waiting area is roomy and comfortable. More

saftey recall means nothing to you. One month wait time for a safety recall letter. Called the next business day after receiving the letter. Had to use a different dealership to get th One month wait time for a safety recall letter. Called the next business day after receiving the letter. Had to use a different dealership to get the safety recall done. More

Well Done They were very helpful and quick with the service that was done.I would recommend them again for any future needs. I was very happy with the overall They were very helpful and quick with the service that was done.I would recommend them again for any future needs. I was very happy with the overall experience. More

Good service, but The check-in process has always seemed a bit dis-organized. Customers not sure of where they need to go or what they need to do to check-in. Once ch The check-in process has always seemed a bit dis-organized. Customers not sure of where they need to go or what they need to do to check-in. Once checked in everything runs smoothly, but to stand there in front of the glass booths housing the service advisors without any direction as far as who to talk with seems inefficient. It would seem, having a service rep available to check you in, taking down basic info that is then handed over to a service advisor while you wait at your vehicle would be more efficient than a group of people standing in front of the glass enclosures viaing for someone, anyones attention....waiting longly for the “Ok, who’s next?” announcement from one of the advisors. The service rep would then place a numbered cone on the roof of your vehicle corresponding to the service number of the order the “rep” has handed to the “advisor” .... so the advisor can find his “next” customer. Also prevents the ultimate crowding around the service advisors glass cubes. Just a simple observation from a customer looking for more organization and efficiency. Thank you. Dean Ebersberger More

WARRANTY ISSUES TOOK MY 2014 DODGE DART IN FOR A CHECK ENGINE LIGHT AND WAS TOLD THAT THE OIL PRESSURE SENDING UNIT NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER WA TOOK MY 2014 DODGE DART IN FOR A CHECK ENGINE LIGHT AND WAS TOLD THAT THE OIL PRESSURE SENDING UNIT NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER WARRANTY. MY VEHICLE HAS LESS THAN 30K MILES AND I JUST CANNOT BELIEVED THAT THE SENSOR FAILED THAT QUICK AND AS CRITICAL AS IT IS, (TO LET ME KNOW MY ENGINE HAS LOST OIL PRESSURE), IS NOT COVERED. ANY OTHER SENSOR WOULD IT BE OK. More