Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,836 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Two diesel engine oil changes have now been unsatisfactory. Most recent change required a return visit due to oil leaking onto my drive, and in parking barn. Return visit over an hour to tighte unsatisfactory. Most recent change required a return visit due to oil leaking onto my drive, and in parking barn. Return visit over an hour to tighten filter and top off oil More
Very nice people and all very helpful. If you are in the market for a Chrysler product, I would highly recommend this Dealership to you! You will not be disappointed! Sincerely, Don Garl If you are in the market for a Chrysler product, I would highly recommend this Dealership to you! You will not be disappointed! Sincerely, Don Garlits More
Brought in my Ram truck for an oil change and tire rotation. I knew what the PSI of my tires were before I got there . Each tire was different . They finished my truck,I paid and left. I looked at wha rotation. I knew what the PSI of my tires were before I got there . Each tire was different . They finished my truck,I paid and left. I looked at what the air pressure was and it was exactly the same as when I brought it in. I went back and the service rep checked with the mechanic who admitted they hadn’t rotated the tires . They take my truck back and do it. I leave and check the pressure and they did rotate them but didn’t adjust the air pressure. I said the heck with it and came home and did it myself.They also didn’t replace the sticker that tells you when your next service is which I had pointed out and they still didn’t do it. I was told the service manager was alerted to it not being done right yet he walked by me three times without acknowledging me . Not impressed! More
I always get great service from Philips. They always treat me with top priority like no one else matters They always treat me with top priority like no one else matters More
I showed up and 2 hour later I was gone on the road with the issue fixed. Fast quick and reliable service. John and Shawn took care of me the entire time with no worries. Highly recommend them! the issue fixed. Fast quick and reliable service. John and Shawn took care of me the entire time with no worries. Highly recommend them! More
andy was great, the dealership fixed what they promised wife and were happy with the truck wife and were happy with the truck More
The service representative was very nice and polite. Happy with my repair. The service was done in a timely manner. Then go in there for years. Happy with my repair. The service was done in a timely manner. Then go in there for years. More
Service man Derek is absolutely the best. Always does a great job of taking care of me when I come in for service. He’s an asset to your dealership!! Always does a great job of taking care of me when I come in for service. He’s an asset to your dealership!! More
Staff is less than helpful! I took my car in for a rear door that was not opening. Jim informed me if they broke anything while taking the door off it was my responsibility to p I took my car in for a rear door that was not opening. Jim informed me if they broke anything while taking the door off it was my responsibility to pay to fix it. I asked what that potential cost would be and he said he didn’t know as he walked away! It’s as if it’s a bother for these guys any time someone shows up! More