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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,836 Reviews
Call Service Center (352) 732-7577

1,836 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 14, 2024

Scheduled an appointment at the dealership and they did not have the part for the recall More

by ANN_KIFER
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, Ann, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gary Winkler Service Manager (352) 732-7577 ext 107

September 13, 2024

Great service. All employees very professional. I recommend them and their product every chance I get More

by ROBERTGRAHAMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greater
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Sep 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Robert, and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 13, 2024

Kept appointment time, returned when promised Check in gentleman was very helpful and knowledgeable about my truck More

by DANDOGG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonyer
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Sep 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 12, 2024

This visit was nothing short of outstanding! Jose had me in and out in no time. I’m not a big fan of the customer service experience at this location. Some act like they are doing you a favor bu More

by CM5090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 12, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 12, 2024

Best dealership ever, great staff, great communication always friendly. Gets things done in timely order More

by Hcagle26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 11, 2024

As usual, very professional service staff and work was well done and timely. Wouldn’t go elsewhere. More

by TWHYTE254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 10, 2024

My vehicle issue was solved to my satisfaction, the only hiccup was waiting on parts More

by Wcbrosius
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Sep 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 10, 2024

They took good care of me. Quick and good service. Nice waiting room with tv. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Paul, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 10, 2024

Great service Everytime. .Thank you I highly recommend to everyone I talk with concerning cars More

by FREEMANMARKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 09, 2024

Easy to make an appointment. Very little time waiting for check in car was ready when they said it would be ready. Car was clean when ready. More

by beyondno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gavin Service Dept
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Sep 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

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