Phillips Chrysler Jeep Dodge Ram - Service Center

The repairs were completed correctly. However communication is abysmal. Not one member of the customer service team contacted us with updates or upon completion of work despite numerous m However communication is abysmal. Not one member of the customer service team contacted us with updates or upon completion of work despite numerous messages. We found out Jeep was complete by showing up at the end of the following business day. You can do better. More

Jon Gonyer’s knowledge of Phillips CDJ, from suppliers, to products ,to length of service & purchases of vehicles. I will continue to work with him as In my opinion, He is number one!! He has helped me, f to products ,to length of service & purchases of vehicles. I will continue to work with him as In my opinion, He is number one!! He has helped me, from purchase of 2 new Jeeps and 1 Used Truck, With the maintenance from the service department. He excels in whatever he does! More

Anthony at service provided excellent service for my vehicle. It is people like him that makes this dealership a good one. vehicle. It is people like him that makes this dealership a good one. More

Derrick always goes above and beyond for me! Phillips does a great job always always with my Demon. Phillips does a great job always always with my Demon. More

Service was excellent. Service personnel are always courtesy and professional. Very satisfied with service in all aspects. We would recommend your Service Department to Service personnel are always courtesy and professional. Very satisfied with service in all aspects. We would recommend your Service Department to anyone. More

Very slow. It took them 15 minutes to grab the keys of my car, they made me wait too much. Then it took the two hours and 45 minutes to change a battery. It took them 15 minutes to grab the keys of my car, they made me wait too much. Then it took the two hours and 45 minutes to change a battery. More

Jeremy Ulecki always takes great care of me . He is knowledgeable and a pleasure to deal with. He is knowledgeable and a pleasure to deal with. More

On point. Great service. Explained details. Brian was great I would recommend Phillis to my Friends Great service. Explained details. Brian was great I would recommend Phillis to my Friends More

While the check in process was enjoyable, our rep didn’t disclose hidden charges. In the end we were charged for things that weren’t disclosed. When we asked to speak with someone about it we were told it w disclose hidden charges. In the end we were charged for things that weren’t disclosed. When we asked to speak with someone about it we were told it was his day off and have still never heard from anyone. We feel taken advantage of. More

Jeff really stepped up and helped me out with an issue I was having with my Ram that had been a problem since I bought it from this dealership 2 years ago, brand new. He listened to my problem and had the s was having with my Ram that had been a problem since I bought it from this dealership 2 years ago, brand new. He listened to my problem and had the service department inspect the radio instead of just saying, there will be an update coming out that will fix it, like I had been continuously told when I brought the issue to the dealership over the course of those two years of owning my Ram. That inspection concluded there was a short in the radio. Jeff had the radio replaced for me and just like that, problem solved! Thanks again, Jeff for your help and for actually finding me a solution! More