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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,836 Reviews

1,836 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 19, 2024

Took care of our leak and even checked for recall and took care of that. Thank you! More

by LYNNRAY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 19, 2024

Mr Derek always does a great and amazing job satisfying my needs and wants to ensure my vehicle is running on top condition and he always guarantees that any work done under him is done correctly. More

by Lymontreal Kinsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 19, 2024

Great friendly service. Very knowledgeable on what was needed. The only negative thing I have to say. It was hard to get ahold of someone when checking on the progress of th More

by kimber96rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 19, 2024

Great service great people all attentive and friendly couldn’t ask for a better experience than I had. More

by CENTRALFL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 19, 2024

Excellent communication while car was being serviced . good feedback for my issue. Was told what next if solution doesn’t work More

by Shirlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 20, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

Stay away from this place! Gary the service manager is very unprofessional .Gary will not take accountability will lie to your face about things being done he also will try to More

by Inittowinit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Sep 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

My service appointment started on time and was completed quickly. The service representative was extremely courteous and made me feel comfortable throughout the process. More

by terranceb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Terrace, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

The people was good the knowledge on the vehicle wasn't any good my ram promaster never get fixed in More

by DOMINOTABLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

Personable,efficient staff. Quick appt setting and fast service. Best dealer experience ever. Recommended to friends. More

by ispaliulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith service advisor
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 17, 2024

Very good service. Anthony at service explained and answered all my questions. Excellent customer service. More

by Lou Ocampo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Hi Lou: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Anthony delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

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