Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,834 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Sold me a truck and torc converter went out and trans mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to do by your service! Poor xxx service all around! Never will buy or give a good word on this dealer again. Straight up crook owner and all the people that work there!! More
The initial fuel filter change was great, but I’ve been trying to get a hold of my service guy for over two weeks left many messages and he will not return my call and I have issues that need to be taken c trying to get a hold of my service guy for over two weeks left many messages and he will not return my call and I have issues that need to be taken care of on my vehicle More
The initial fuel filter change was great, but I’ve been trying to call Jerrimy for over two weeks and he will not return my calls because I have several other issues trying to call Jerrimy for over two weeks and he will not return my calls because I have several other issues More
Not happy with service center at all! We were harassed and when we went to get wire harness installed we waited for 2 1/2 hours. When we got in the van it was not installed. It was sit We were harassed and when we went to get wire harness installed we waited for 2 1/2 hours. When we got in the van it was not installed. It was sitting in a box. We originally were told they did not install it but we rec’d phone call after phone call that we had to come in and have it installed. After we were told they had the wire harness we arrived to be told it wasn’t there so we made the appt.for this to happen. More
Worst service I’ve ever had in 40+ years of driving. Brought my jeep in for a simple recall. You had my jeep for over a months never were able to fix the recall issue and I left with broken items from Brought my jeep in for a simple recall. You had my jeep for over a months never were able to fix the recall issue and I left with broken items from you trying to perform the recall. There was no communication for weeks and the service manager did nothing to help. I will never come back and tell everyone to avoid your dealership. My jeep is still no fixed and has more issues that were caused by your service department. Worst experience ever. More