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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,834 Reviews
Call Service Center (352) 732-7577

1,834 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 03, 2024

Courteous, dependable, efficient, my over all experience rated on a scale 1-10..it's 10.. More

by CATHERINEWOOD758
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen Flanagan
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Oct 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Catherine, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

Your staff are caring, understanding, and considerate to my needs. I love my jeep Renagade. More

by RCESARONE.RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrauth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Moret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

Took great care of my Ram 1500 limited. And got me back on the road quickly. I can't say enough great things about them. Sales and service are the best in Ocala. More

by RICKSR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

It took awhile to find the problem with my Navigation in my Ram. But they didn’t give up and finally found the problem More

by Walt49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in the service department
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Oct 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Walt, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

Did not have an appointment and they took me right in. Customer service was very nice . More

by MRSWPOOH608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

Had my car from 9am-4pm and never touched it. Called to find out what was going on kept getting voicemail and no call back. Finally went down and got my car at 4:30 pm being they didn’t even loo More

by Briteiz56
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, very nice young man service dept
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Oct 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

October 02, 2024

Fast and polite service. Clean waiting area. Quick and easy. Happy with this dealership service department! More

by FERGL
Recommend Dealer
Yes
Employees Worked With
I can't remember my service persons name
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Oct 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 02, 2024

Nice people, clean place and got oil change done timely . My sales person wasn't in but was taken care of promptly. More

by BBORTZ5182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 01, 2024

Great service and patient explanation of the precise problem and how to solve it. Timely, kind, and friendly all around. Phillips has earned my trust and future business. More

by SHERISEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 30, 2024

I always feel like VIP when I come in. Everyone is very helpful and I feel my time is valuable. Great job everyone keep up the good work. More

by Amwoodall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

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