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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,099 Reviews

2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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June 24, 2025

Bobbieann contacted me about my warranty and was a pleasure to work with, you can see she truly does care and about customers and it’s service like that makes a company grow thank you!!! More

by RYANKALLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbieann Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel
Jun 24, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 20, 2025

Bobbieann posted that she had posted that she had started a new job with your dealership. I had been having trouble getting a service appointment so I wrote a rant in response to her post. She responded and More

by Carolemc82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbieann Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 20, 2025

she was very helpful and easy to talk to and answered any questions i had and helped me solve any problems or issues as well More

by joseph55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbieann Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

June 19, 2025

Bobbieann was a pleasure to talk to about my vehicle and ensured that the service was completed to standard. Thanks for everything! More

by charles.e.pandora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbieann Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor: Scott
Jun 19, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

June 17, 2025

Bobbieann contacted me with professionalism and assisted me with my automobile concerns. She did a fabulous job and followed up to make sure that I was satisfied with my service at the dealership. Customer More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbieann Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

June 13, 2025

A truly lovely individual. She was bright, helpful, and engaging. Our conversation was informative, and I genuinely appreciated the thoughtful update while I waited. More

by betogonza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbieann Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Wulff
Jun 14, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

June 12, 2025

The tire fell off the jeep a quarter of a mile from the dealership The mechanic obviously didn't tighten the lug nuts More

by crissy
Recommend Dealer
No
Jun 12, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Crissy, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

June 06, 2025

Friendly, courteous. Derek was very helpful and made me feel confident that our vehicle would receive thorough and complete service attention. More

by audgeo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

June 02, 2025

They diagnosed the problem and my car was quickly fixed. Wonderful service by Jim Garvin. More

by Seewards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Jun 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

June 02, 2025

They got to me right away and asked me what the problem was I tell them what it was and they worked it out More

by harleryandh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the service department.
Jun 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

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