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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,092 Reviews

2,092 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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June 06, 2025

Friendly, courteous. Derek was very helpful and made me feel confident that our vehicle would receive thorough and complete service attention. More

by audgeo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

June 02, 2025

They diagnosed the problem and my car was quickly fixed. Wonderful service by Jim Garvin. More

by Seewards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Jun 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

June 02, 2025

They got to me right away and asked me what the problem was I tell them what it was and they worked it out More

by harleryandh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the service department.
Jun 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

June 02, 2025

Service agent was timely in letting me know what was going on with my vehicle. They took care of me in record time. I appreciate their courtesy in dealing with me. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathanial Devinger
Jun 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

June 02, 2025

Tires were coming apart and shouldn’t have been rotated. Drove 1200 miles. Needed new tires when arrived in Chicago. Steering shook badly all the way. Son in Law and mechanic said I should have been told t More

by Ccspd235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 03, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 01, 2025

Very prompt Excellent service I didn't have to wait very long for my truck to be done. More

by JDESILIER
Recommend Dealer
Yes
Jun 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 29, 2025

Quick, courteous and friendly service. Derek and service techs kept us informed and were very aware of our needs. You have a great team at Phillips Jeep in Ocala. 😬 More

by DSTANSFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 29, 2025

I had an good experience job was done right Arron was informative and made sure I was taken care of More

by dacayea
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
May 30, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 29, 2025

Sweet and courteous young lady! Positive attitude and strong willingness to help. Very patient and kind. More

by Russellsue1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbieann Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

May 27, 2025

Overall the service experience was positive. . my only complaint is. When arriving the service area is does a good while to speak with or have a service advisor to even approach you.. but over More

by Ben..
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable..
May 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Ben, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

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