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Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,077 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,077 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
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May 21, 2025
Cost me $2000 dollars and didn’t fix the problem! They misdiagnosed what was wrong. Gave me another estimate for over $4,600. Service manager really didn’t care. Just told me to make another appoint They misdiagnosed what was wrong. Gave me another estimate for over $4,600. Service manager really didn’t care. Just told me to make another appointment. More
by FARROCK1
Verified CustomerEmployees Worked With
Service Mgr. John Gonyers
May 18, 2025
In my option , The more effort on making a sale than there was satisfying the customer ! This is just how I feel ! there was satisfying the customer ! This is just how I feel ! More
by OFPD1404
May 15, 2025
Great service department and very knowledgeable people who seem to really care. Thankful and grateful. who seem to really care. Thankful and grateful. More
by rhettbain
Employees Worked With
May 14, 2025
I am a Phillips Chrysler customer and when i Worked with Jose at service department SA showed me he is very responsive and responsible kept me updated all the time and i have work with others advisor when J Jose at service department SA showed me he is very responsive and responsible kept me updated all the time and i have work with others advisor when Jose is busy but not the same I prefer waiting on Jose. As a Phillips Chrysler customer and as a Service Manager Jose is a gem and I know one when I see one. He have a future there. More
by ellaberintodeocala
Employees Worked With
Jose Betancourt
May 14, 2025
I found this dealer to be one who I can count on to have trucks in the size and style I prefer. trucks in the size and style I prefer. More
by goodapplehomes@gmail.com
May 14, 2025
They did not reset the required maintenance code Keep on, and I will not know when I have to visit them again when the next one occupies on, and I will not know when I have to visit them again when the next one occupies More
by adanmarquez773
Employees Worked With
May 13, 2025
Oil change took longer than expected. Also they did not have a tool to be able to rotate my tires, I said we need to come back so they can do that. Not real happy with that since I don't Also they did not have a tool to be able to rotate my tires, I said we need to come back so they can do that. Not real happy with that since I don't live in the area. Thank you More
by kymcoons
Employees Worked With
May 13, 2025
Made an appointment for an oil change and check sensor light. 3 hours later still not done and no end in sight. Service rep has no idea when it will be done. Oil change is simple and so is check engine li light. 3 hours later still not done and no end in sight. Service rep has no idea when it will be done. Oil change is simple and so is check engine light. Appointment made and they can’t get it done? More
by DW.ONEPARTICULARHARBOR
Employees Worked With
Derek
