Phillips Chrysler Jeep Dodge Ram

Honesty and Patience We arrived at the dealership as the doors were closing for the day. Our salesman Matthew Hurd stayed later to talk briefly to us. We met the next da We arrived at the dealership as the doors were closing for the day. Our salesman Matthew Hurd stayed later to talk briefly to us. We met the next day and test drove our vehicle. At first, it was the similar haggling over price vs trade in. We were not satisfied and politely left. Before leaving, we were approached by Sales Manager Dale Coleman who was able to lower the price, due to increased trade in allowance. We took a couple of days to consider their offer and requested some more money for our trade in. And yes, we did shop around for a similar car, test driving from Lakeland Chrysler, but they stated there was NO way they could sell us at that price and further stated that our deal with Phillips would surprise them if it could be done at our stated price. While in Lakeland, we received a text message that Phillips wanted to further evaluate our trade and they could possible meet our price request. We went straight to Phillips and because we were Sams Club members, there was an additional $1000 rebate towards our car. Our price had been met! They never gave up and did their due diligence to please us with the price we originally asked for. Within a few hours, we were driving home our new vehicle. We cannot say enough good things regarding Phillips Chrysler and the TEAM that re instilled our faith that a good deal CAN be done. More

Have always been treated well fron this dealership I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was the 3 I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was the 3rd deal I've had with Mark Helfer, I always ask for him because I trust him to be honest. He doesn't pressure me or try to upsell me on anything. He took a lot of time to explain all the new features and electronics on the new Pacifica. He even came to my house and explained the electronics to my wife. He's a great guy! John Nagy More

Jim Garvin Hats off to Jim....we were in a really bad situation with my husband's truck and he worked diligently until the problem was finally diagnosed correctl Hats off to Jim....we were in a really bad situation with my husband's truck and he worked diligently until the problem was finally diagnosed correctly. Have recommended him many times to friends. More

Great People ! I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to find m I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to find me the exact car wanted. When I visited the showroom, Joe i troduced me to Matthew Hurd who made my experience in buying a car "in person" a great experience. I have purchased my last three vehicles online because my past experiences in a dealership have not been good. Not so at Phillips Chrysler...is was pleasant from start to finish...which was very quick ! Matthew was very personable, knowledgeable and made sure I knew everything about my new Jeep Renegde. I would recommend Phillips Chrysler to any friend..male or female ! More

I bought from out of state I am from Wisconsin and found the exact truck I wanted, called on a Wednesday and picked it up on a Friday. The buying experience could not have been I am from Wisconsin and found the exact truck I wanted, called on a Wednesday and picked it up on a Friday. The buying experience could not have been any easier, all my questions were answered right away, I wanted some more pictures and I had them within 20 minutes. Jon picked us up from the car rental agency, without a question. When we inspected the truck we notice both front tires had some side wall damage, they said they would replace them no problem, but they did not have the exact tires in stock so they took us to Tires Plus down the road and paid out of pocket to have them replaced so we could get out on the road. I just cannot say enough how great these guys were to us, honestly treated us like family. On the financing side we worked with Brad Leonard, again could not be a nicer guy, made us feel very comfortable. He did not try to push warranties and insurances on us. Very clear and concise. Thank you both Joe and Kathy Malanche More

Great experience Our salesman, Brian Baker,was very informative and when he didn't have an answer he would go to someone who could give the correct info. He was amazin Our salesman, Brian Baker,was very informative and when he didn't have an answer he would go to someone who could give the correct info. He was amazing at getting my husband and I the best deal available. This was probably the best experience we have ever had at purchasing a vehicle and I would recommend this salesman and dealership to anyone. My husband has always used the service side of the dealership and always raved about how well things are run and quality of the work, but this is the first time at purchasing and it was THE BEST!! More

Friendly staff We called Daniel before visiting the dealership and he was very pleasant and helpful. Once we arrived at the dealership, the staff was very helpful i We called Daniel before visiting the dealership and he was very pleasant and helpful. Once we arrived at the dealership, the staff was very helpful in the whole process of the car buying process. More

Excellence experience and great staff Perez was amazing at getting me into the vehicle that I wanted. The entire process was more than what I expected after dealing with other dealerships. Perez was amazing at getting me into the vehicle that I wanted. The entire process was more than what I expected after dealing with other dealerships. More

" Customer Satisfaction " I would like to take this opportunity to think Sonny Wallace for his professionalism during my visit at the dealership. He was very thorough explainin I would like to take this opportunity to think Sonny Wallace for his professionalism during my visit at the dealership. He was very thorough explaining the lease contract in depth. His knowledge of the Jeep Grand Cherokee was excellent. The vehicle was washed and pulled up front with the ac on when i got there. Most of all his honesty is what got my attention. He will go the extra mile to make the deal and make the customer happy and that is what it is all about. More

Great job Otto did a great job. He came to my house for me to sign papers since I couldn't go with my husband. He had been in contact with us for several weeks Otto did a great job. He came to my house for me to sign papers since I couldn't go with my husband. He had been in contact with us for several weeks until we were ready. More