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Phillips Chevrolet of Lansing - Service Center
Lansing, IL
136 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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136 Reviews of Phillips Chevrolet of Lansing - Service Center
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December 26, 2016
Very Satisfied and Great Experience I met Mike Stramaigla about 3 weeks ago at the dealership and I went in looking specifcally at the car that wanted. Mike was well respecful and ambiti I met Mike Stramaigla about 3 weeks ago at the dealership and I went in looking specifcally at the car that wanted. Mike was well respecful and ambitious about making me the customer happy about what i wanted to drive off the lot with and I was satisfied. Mike made it happen for me and well as his other teammates that assist him to making me satisfied with the car that I got. More
by Devontay Howard
Employees Worked With
Other Employees :
James Major, Bill Goldrick, Angel Santana
December 19, 2016
Great service. They all did a great job at Phil Chevrolet.enjoy the all the people and services I received.good job.professor people.Great service.. love it. They all did a great job at Phil Chevrolet.enjoy the all the people and services I received.good job.professor people.Great service.. love it. More
by Bro Pryor 1
Employees Worked With
Hector Garcia
December 13, 2016
Awesome service and experience Was having a problem with my 2015 chevy sonic. Contacted Phillips chevy the appointment coordinator Nina Spratt was awesome very professional cus Was having a problem with my 2015 chevy sonic. Contacted Phillips chevy the appointment coordinator Nina Spratt was awesome very professional customer service. John glider took care of.me he was awesome very professional and.very interactive. Paid close attention to things I was saying about my car and did everything in his power to.help. as I waited he kept me informed and checked to see if I was ok I give Phillips chevy 100%. Thanks Nina Spratt and John glider More
by Shimmy
Employees Worked With
John Guider, Nina Spratt
October 07, 2016
2016 Chevrolet Traxs I wasn't looking to purchase a new car but I love it thanks Donna very nice car and now I driving a 2016 thanks again I wasn't looking to purchase a new car but I love it thanks Donna very nice car and now I driving a 2016 thanks again More
by Teri1
Employees Worked With
October 06, 2016
Very Disappointed The problem I have with this dealership is that I was lied to several times and was almost strong armed to stay in a deal that I could not afford. We The problem I have with this dealership is that I was lied to several times and was almost strong armed to stay in a deal that I could not afford. Went in bought a car on 9/27. I called on 9/28 and told them I could not afford to keep the new car. Was told my car was sold and since I signed electronically I couldn't return the car. Never was offered to come find anything lower just no and that was final. Once the finance company called I was honest I told them I loved the car and would love to keep it but it didn't fit into my budget. The dealership then told me to just tell them I wanted it and then come back and they would lower it after the deal went threw. When I refused to do that they said my old car was sold they wasn't giving me anything for it so I would have to leave with nothing. No old car, no new car, and no money for the value of my old car. After 7 days I told them to take their car and it just wasn't fair they couldn't do nothing about my car. I began to leave told them I'll just have to hire someone to help recover my car they said your car is in the back and gave me my old car back. Been lying for 6 days to keep me in a uncomfortable sale. Sad part this has been my dealer of choice for2 years now I sent in 3 ppl 2 bought cars. I am never going back not even for a oil change and I never will refer anybody else. More
by mswatson
Employees Worked With
Daarina Cyprian
August 18, 2016
Awesome Salesperson I Went in Phillips Chevrolet Wondering If I Were Able To Leave Wit A car Or Not An I Met This Awesome Salesperson Wit An Attitude Filled Wit Energy Th I Went in Phillips Chevrolet Wondering If I Were Able To Leave Wit A car Or Not An I Met This Awesome Salesperson Wit An Attitude Filled Wit Energy That Made Me Feel Like I Was At Home More
by Keyauna711
Employees Worked With
Barth Eastman, Sean Sims
August 18, 2016
Wonderful I had an excellent customer service experience. Everything was just a wonderful experience all around. If you ever need help with a car Phillip Chevr I had an excellent customer service experience. Everything was just a wonderful experience all around. If you ever need help with a car Phillip Chevrolet is the place to go and Barth Eastman is the only Salesman to see!!!!! More
by Ashley526
Employees Worked With
Barth Eastman
August 08, 2016
Needed Help Stopped in Phillips Chevrolet for info about a trailer hitch. I spoke with Barth Eastman & he took care of it right away!! While Ryan & his crew wer Stopped in Phillips Chevrolet for info about a trailer hitch. I spoke with Barth Eastman & he took care of it right away!! While Ryan & his crew were installing the hitch they discovered a tire pressure monitor problem & repaired it. They washed the ar too!! The sales & service department are just great. Knowledgable,helpful, professional & friendly. I would recommend Phillips Chevrolet in Lansing Illinois to everyone. They are Fantastic!! Both sales & service!! More
by dde17131
Employees Worked With
Barth Eastman, Ryan Novak
February 21, 2016
Service call to new car I came into Phillips Chevy of Lansing for a service call. I was approached by a salesman Philip Derkacy, he was very friendly and knowledgeable , he I came into Phillips Chevy of Lansing for a service call. I was approached by a salesman Philip Derkacy, he was very friendly and knowledgeable , he explained to me my options of trading in my car for a new one. The process was very smooth and I never felt pressured. I purchased a brand new 2016 Impala which the wife and I absolutely love. I recommend Phillips Chevy and salesman Philip Derkacy More
by optimus17
January 22, 2016
Excellence This was the most exceptional service I have ever encountered. I never expected to experience this in a car dealer, normally you're just trying to b This was the most exceptional service I have ever encountered. I never expected to experience this in a car dealer, normally you're just trying to be sold something or someone being pushy. I didn't feel that at all. From the service department to the top everyone is so nice and so personable. I felt so comfortable with all of them. Barth Eastman was my salesmen and he held my hand all the way through the this experience from beginning to end. He was so nice and we had good conversation, as if I've known him forever. Koodos to the folks that trained everyone at Phillips Chevy, you did a great job and all the employees are buying into exceptional service. Your standards are high and your service is excellent. I highly recommend Phillips Chevrolet! Go here not just for a car but to be treated with high regards......keep up the good work. Special thanks to Barth, Tom Kernagis, Henry King, and Baths manager I forget his name but he was exceptional as well. Thanks guys! More
by Lolita White
Employees Worked With
Henry King, Tom Kernagis, Barth Eastman
