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Phillips Chevrolet of Lansing - Service Center

Lansing, IL

4.9
136 Reviews

136 Reviews of Phillips Chevrolet of Lansing - Service Center

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January 15, 2024

Miss Donna is very customer service oriented. She saw I was in service and came to get me for a complimentary appraisal. I love my car. Miss Donna is the BEST! More

by erinjeanashton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Maynez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Phillips Chevrolet of Lansing responded

Our customers are the best! Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! We appreciate your business and are happy to have you a part of the Phillips family. Enjoy your new vehicle and happy motoring!!!

December 22, 2023

While having a very emotional day, Matt and Chris customer service was very welcoming, professional, and out right amazing! I was at the dealership two days in a row, and everything went amazing than More

by J.dodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Happy motoring!

November 03, 2023

Very nice showed me around answered all my questions very good at his job. Will be back soon for my Corvette!! More

by Jizzle116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Defries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Phillips Chevrolet of Lansing responded

Your loyalty means so much to us and we're so happy to have earned it. Thank you again for taking the time to write about your positive experience with us. We will pass your kind words on to the Team. Happy motoring!

October 19, 2023

George was very helpful appraising my corvette during service !! Will definitely see him for an upgrade !! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Lira
Oct 24, 2023 -

Phillips Chevrolet of Lansing responded

Your loyalty means so much to us and we're so happy to have earned it. Thank you again for taking the time to write about your positive experience with us. We will pass your kind words on to George. Happy motoring!

June 02, 2023

Great experience. Detailed explanation and very knowledgeable to all my questions! Thank you so much! More

by latoyagantt
Recommend Dealer
Yes
Employees Worked With
Shawn Breish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Defries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Happy motoring!

March 12, 2023

I always get great service and deals at this dealership. And working with Marisol Morales was great. She made sure I got what I wanted and took the time to explain to me the process and answered all my qu More

by ike1mike70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Defries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to let us know how we did. We strive for 100% customer satisfaction and want to thank you for choosing Phillips Chevrolet of Lansing, Inc. We hope you have a great day! Your business is very much appreciated. Happy motoring!

January 06, 2023

Donna was so great in helping me get into a new car. She was very helpful and did such as a good job with working with me. More

by 1womanonthemove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

1womanonthemove responded

Donna wa great helping me get my new car

January 02, 2023

Great service Chris was very pleasant. My car was service in a timely manner and was cleaned inside looked and smelled new again. More

by Nancy Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Phillips Chevrolet of Lansing responded

We're glad everything was completed quickly and to your satisfaction! Thank you for taking the time to leave a review. We sincerely appreciate your business. Happy motoring!

December 31, 2022

Look this facility is a great place to shop and do business with.... I love this place.. I did write a review somewhere on a page but I was very upset .... No fault of this guys... Keep up the Great w More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Collaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! We appreciate your business as well as your recommendation! Happy motoring!

August 23, 2022

With the right employees, you can get very far in a very demanding business. That’s what Richard DeFries does for Phillips Chevrolet. More

by Richardtroncozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Maynez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Defries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! Your business as well as your kind words are very much appreciated. I will definitely pass your compliments on to Richard. Happy motoring!!!

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