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Phillips Chevrolet of Lansing - Service Center

Lansing, IL

4.9
140 Reviews

140 Reviews of Phillips Chevrolet of Lansing - Service Center

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November 05, 2013

I had previously heard of Phillips Chevrolet at their original Frankfort, IL location and knew they were a large dealership with a good reputation. However, when I found out they had taken over my forme More

by dave0841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Van Ramshorst
November 04, 2013

Phillips Chevy was extremely professional in addressing the miscommunication problem with my last visit (See previous review). I received a phone call discussing the fact that items weren't reviewed with More

by gregrocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2013

Mark foster has to be the friendliest employee this dealership..or any..ever had. Always smiling and very nice. He knows what he is doing and is always very helpful. This dealership is the best aroun More

by BigMike3557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 29, 2013

Ben going here for last 10 years. Service section is freindly work completed at a reasonable time and done right. Would recommend Phillips Chevy to everyone I talk to. More

by Teddybear2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Boer
October 28, 2013

the service was alright, but it was nice that they took care of me and the Saturn,but that had nothing to do with the experience my son had at one place and where they were going to work on my car for not More

by paige43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
bob service manager
October 25, 2013

Schedule an oil change. Though I had to wait 2 hours, Mark was, as always, professional. He understands that customer service is key to all businesses. Will return. More

by sbiegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Biegel
October 25, 2013

The reason I come to the Chevrolet Dealer in Lansing is because of people like John Hayes and Jim Gerba. I have had there help in years past and I feel the most comfortable with them with whatever problem More

by kenmushski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gerba
October 24, 2013

The service was excellent and mark was great and explained everything well. I also like the new facility it was a comfortable atmosphere to just relax while waiting. More

by Carsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 23, 2013

John Hayes has been my service "go to" guy for many years. He is always pleasant, courteous, & respectful, & I have known him to treat all his customers in the same manner. I would trust John to More

by PAMELA1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 17, 2013

It's always best to have your car serviced at a dealership you can trust. This is one of those dealerships. Take your car here. More

by fixeditright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hayes
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