Phillips Chevrolet of Lansing

Great experience I had a great experience coming in to Phillips of Lansing. The finance manager caught a mistake on the taxing of my purchase (which I had previously p I had a great experience coming in to Phillips of Lansing. The finance manager caught a mistake on the taxing of my purchase (which I had previously pointed out to Brian, the sales man, and unfortunately didn't get fixed until it got to the finance manger; that is my only criticism. Sometimes, the customer is actually right!) They offered me a price on my truck and I was told "it could even go up" when I visited. They did change it (lower) by 1,000 and claim it was from needing tires; however, they knew they were original tires in the first conversation I had about trading it in so I cannot imagine how that was missed. I also sent a friend in to look at a truck and he saw mine and told me the tires didn't look new, so they never replaced them anyway. I feel a little cheated on price because of this. Lesson learned; sell my own vehicle and do not trade in to Phillips Chevy, but I would come back for buying a new vehicle for sure. More

A winning sales team From the moment that I was driven to the parking lot of Phillips Chevrolet, I was met by the friendly, smiling face of the Sales Professional named Je From the moment that I was driven to the parking lot of Phillips Chevrolet, I was met by the friendly, smiling face of the Sales Professional named Jeffrey. He immediately introduced himself and inquired into my visit. After my discussion i was led to the inventory. I decided on a new chevy cruze. I was delighted by the drive. I later met Mr. Walter Fields who worked with me to meet and exceed my expectations to make the sale. As a result, i am a happy customer. Thank you Phillips Chevy. More

MY EXPERIENCE Dennis Tibbs made the experience worthwhile.. He went the extra mile to make sure I was satisfied.. and I am...I appreciate all your efforts to help m Dennis Tibbs made the experience worthwhile.. He went the extra mile to make sure I was satisfied.. and I am...I appreciate all your efforts to help me...!!!your amazing!!!!! More

Dennis Tibbs Outstanding Sales Person My visit to Phillips Chevrolet was the best experience ever. Dennis Tibbs sold me an excellent Chevrolet Cruze. Everything about my vehicle is great, My visit to Phillips Chevrolet was the best experience ever. Dennis Tibbs sold me an excellent Chevrolet Cruze. Everything about my vehicle is great, the gas mileage is awesome. I couldn't ask for a better vehicle. Dennis Tibbs customer service skills was so wonderful it made me want to purchase the even more. Great experience! More

Very satisfied customer Mr. Tibbs went beyond his duties he went to another state to locate the car I wanted and on his off day very appreciative of him Mr. Tibbs went beyond his duties he went to another state to locate the car I wanted and on his off day very appreciative of him More

Good deal at a good price. I got a good deal at a good price. The sales staff, especially Joe Snaidauf, was nothing but helpful throughout the whole process. The new 2014 Silver I got a good deal at a good price. The sales staff, especially Joe Snaidauf, was nothing but helpful throughout the whole process. The new 2014 Silverado LT is a beautiful truck. Joe really went the extra mile for us, thanks from the Miller family. More

Traverse vs. Camero I came in to get my Traverse serviced and walked out with a brand new Camero. Dennis Miller saw me checking out the Cameros (I looked at everyone on I came in to get my Traverse serviced and walked out with a brand new Camero. Dennis Miller saw me checking out the Cameros (I looked at everyone on the lot), and he approached me and asked me if I wanted to test drive one. I knew at that point, I was going to buy it and hadn't even drove it yet because I love the look of the car, but also because he gave me my space and did not approach me until the right time. Dennis was very professional, and did not pressure me. I've bought four cars in my lifetime, and Dennis was one of the BEST salespeople that I've ever had to deal with. Thank you Dennis and all the best to you. Dwana More

salesperson Great and comfortable experience!!! Highly recommeñded !!! Mr. Tibbs get a big thumbs up from me and my children!!! I came in anticipating something n Great and comfortable experience!!! Highly recommeñded !!! Mr. Tibbs get a big thumbs up from me and my children!!! I came in anticipating something nice affordable and comfortable and he didnt let me down so greatful!!!!Glory be to God!!! Truly got wat i needed!!! My children are so excited, they tell everyone!! More

Great Customer Service My finance and I recently purchased a car from Phillips Chevorlet in Lansing. Dennis was friendly, extremely patient and made every effort to get us My finance and I recently purchased a car from Phillips Chevorlet in Lansing. Dennis was friendly, extremely patient and made every effort to get us into the car we wanted. He worked diligently with his colleagues to get a loan payment we could afford. He was honest and straightforward which my finance and I appreciated. After the purchase of the car, Dennis followed up with a phone call and an email to make sure we were happy and wanted to extend an invitation to call if we needed anything in the future. I give Phillips Chevorlet my highest recommendation. Thank you Dennis. More

EXCELLENT STAFF TO BUY A VEHICLE FROM LOOKING FOR A USED VEHICLE TO GET ME BY, AND JOE SNAIDAUF AND STAFF AT PHILLIPS, NOT ONLY MADE THIS POSSIBLE BUT GAVE ME A BRAND NEW CAR FOR THE COMPA LOOKING FOR A USED VEHICLE TO GET ME BY, AND JOE SNAIDAUF AND STAFF AT PHILLIPS, NOT ONLY MADE THIS POSSIBLE BUT GAVE ME A BRAND NEW CAR FOR THE COMPARABLE PRICE OF A NEW CAR, 2 YRS MAINTENANCE INCLUDING AND A REAL GAS SAVER OF A VEHICLE. THANKS FOR THE HELP GUYS AT PHILLIPS. More