Phillips Chevrolet of Lansing

My car needed the air checked in the tires of my 2013 Impala. John Hayes was very professional, and had my car fixed promptly. I have always had great service at the dealership. The service department is Impala. John Hayes was very professional, and had my car fixed promptly. I have always had great service at the dealership. The service department is always very knowledgeable and friendly. More

I want to thank Henry King for all of his help the first day I went into the dealership on Nov.04. He was so helpful, friendly, nice and knowledgeable. He was the reason why I returned on Nov. 09 and purcha day I went into the dealership on Nov.04. He was so helpful, friendly, nice and knowledgeable. He was the reason why I returned on Nov. 09 and purchased my NEW IMPALA. I LOVE LOVE my new car!!!!! Thank you Mr. King. More

John has been my service advisor for many years. I know that my car will be done right the first time and it will be done for a reasonable cost. I am treated with courtesy and respect. Great place to do that my car will be done right the first time and it will be done for a reasonable cost. I am treated with courtesy and respect. Great place to do business. I appreciate that John Hayes and the dealership treats women well. More

They all worked amazing and had me out with a brand new car in no time!!! TuJuana made things fun and wasn't serious made me feel like her attention was on me the whole time!!! car in no time!!! TuJuana made things fun and wasn't serious made me feel like her attention was on me the whole time!!! More

Sam was very friendly and informative. Service was done in a very timely manner. Was able to get in on a Saturday in the morning when I called on a Friday. I do not like that I have to pay $33 for an oil c in a very timely manner. Was able to get in on a Saturday in the morning when I called on a Friday. I do not like that I have to pay $33 for an oil change. One of the main reasons I went to Phillips (Ridgeway) was because they offered oil changes for under $20. I may have to reconsider going elsewhere to get an oil change and service for now on because of the high prices they charge. The car wash and vaccum was an added bonus which could play a factor in my next oil change. More

I have had the pleasure of working with John Hayes and Jim Gerba for many years (across numerous dealerships). I have always been pleased and impressed with their professionalism and ability to go above Jim Gerba for many years (across numerous dealerships). I have always been pleased and impressed with their professionalism and ability to go above and beyond. I know when I drop my vehicle off I am in good hands! More

I had previously heard of Phillips Chevrolet at their original Frankfort, IL location and knew they were a large dealership with a good reputation. However, when I found out they had taken over my forme original Frankfort, IL location and knew they were a large dealership with a good reputation. However, when I found out they had taken over my former dealership, Ridgeway Chevrolet, I was surprised and skeptical as well. Bruno Avila and the rest of the service folks at the brand new Phillips dealership put all of that to rest once and for all. I was very impressed by all of the service and help that I received that I had become accustomed to from all of my years of dealing with Bob and his team. The dealership is very impressive with a much improved inventory, and the service and parts people went out of their way to get me and my awesome 2011 Malibu taken care of. I'll be going back there, not only for future service, but hopefully my next Malibu. Dave Newman Lynwood, IL More

Phillips Chevy was extremely professional in addressing the miscommunication problem with my last visit (See previous review). I received a phone call discussing the fact that items weren't reviewed with the miscommunication problem with my last visit (See previous review). I received a phone call discussing the fact that items weren't reviewed with me and I brought my car back and had the appropriate work completed as required. Thanks to Sam and Mark for getting back to me to address the situation and then doing the work that was necessary. Thanks to all. I am confident that this was a simple communication error and the exception to the ordinary excellent service that I have received here. More

I normally shop for months before buying a car. The is the first time that I didn't feel like I was getting ripped off on my trade. I was given a price separate from the car i wanted to buy. Dave ran numb the first time that I didn't feel like I was getting ripped off on my trade. I was given a price separate from the car i wanted to buy. Dave ran numbers on so many cars for me my husband was confused. Dave was awesome!!! In all the cars I have purchased this was by far the easiest. I didn't feel like I had to spend an hour just trying to get his best price. The bed I bought last month took longer to purchase! I highly recommend Dave and will buy my next car here as well!! I have never been a "loyal" car buyer, but I am now. More

Mark foster has to be the friendliest employee this dealership..or any..ever had. Always smiling and very nice. He knows what he is doing and is always very helpful. This dealership is the best aroun dealership..or any..ever had. Always smiling and very nice. He knows what he is doing and is always very helpful. This dealership is the best around. More