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Phillips Chevrolet
Frankfort, IL
11,796 Reviews
Phillips Chevrolet is the #1 Selling Chevy Dealer in Illinois! We have Illinois' largest Chevy inventory and many used cars from the top auto manufacturers of today. Our mechanics fully inspect the vehicles prior to going on sale. So for a quality used or certified used vehicles in Frankfort IL, visit Phillips Chevrolet. We are a Chicago Chevy dealer specializing in new and used vehicle sales, service and Genuine GM parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 PM - 7:00 PM
Wednesday 7:30 PM - 7:00 PM
Thursday 7:30 PM - 7:00 PM
Friday 7:30 PM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 11,796 reviews
October 11, 2010
I had a wonderful experience with Daniel Bachert and the rest of the staff at Phillips Chevrolet. I went in to look and came home with a new car. Daniel was professional, courteous and so very informative rest of the staff at Phillips Chevrolet. I went in to look and came home with a new car. Daniel was professional, courteous and so very informative and helpful. When I decided on my new Malibu I then dealt with Matthew Braley. He was also very professional and informative and helpful. Both employees explained all the details and were very patient with me. I am so grateful to both of them. Thanks to Daniel, I have a new car! Thanks, Daniel and Matthew for making my experience a delightful one! Sincerely, Elizabeth J. Miller More
by funpulse
Employees Worked With
Daniel Bachert and Matthew Braley
October 02, 2010
I have been to a number of car dealers in the past but none of them have compared to the experience that I recently had at Phillips Chevrolet. I went in looking for one vehicle which turned out to not fit none of them have compared to the experience that I recently had at Phillips Chevrolet. I went in looking for one vehicle which turned out to not fit my budget and they suggested looking at some other models. Typically, I would expect nothing less from a dealer but I received no pressure to do this and it seemed like they really cared about HELPING me find a car that would work for me and not just that I was a potential sale. I highly recommend Anthony Robinson as a salesperson and Phillips Chevrolet as a dealership that can help you find the right car for you. More
by craigvoss
Employees Worked With
Anthony Robinson
September 27, 2010
Good Afternoon, My narrative is to explain my total Good Afternoon, My narrative is to explain my total satisfaction with Phillips Chevrolet, Chris Saribekian for Internet Research Info and to Hani Good Afternoon, My narrative is to explain my total satisfaction with Phillips Chevrolet, Chris Saribekian for Internet Research Info and to Hani Sahoury, especially, for my appreciation to him, for his attention to both detail, my intersts, and satisfaction. He demonstrated a professional, genuine. and sincere degree of attention to me, my post-purchase questions (including technical and service oriented) and my concerns. Thursday, September 9th the car was in the shop for Protector preventative applications and undercoating. Hani took care of me, providing me with a FREE loaner car, both enthusiastically and voluntariy!!! What a pleasure and how stressfree to receive a loaner in this manner!!! After I picked up the car Thursday evening, the 9th, I found that the second car key was attached to my key ring without the need to provide any reminder! What an amazing treat to find that this experience was of such a happy and stressfree magnitude. Also I want to mention that their shop for undercoating and Protector application services did an absolutely fabulous job with the undercoating and Protector applications! The car looked beautiful and just gleamed!!! WOW Thank you most especially to Hani Sahoury for treating me as a valued VIP and and to Chris Saribekian for Internet/Website Information and e-communications, Harry Mays for Delivery Coordination, I think his name was Ron for The Protector Applications portion of the sale, along with the young woman cashier, to the loaner car person, Stephanie, and I must also mention all of the wonderful and helpful employees at Phillips Chevrolet!!! This Chevrolet Impala LS is a real beauty, a wonderful pleasure to drive and I just love this car!!! After my 1978 Chevy Impala this car is my favorite of all that I have owned. Furthermore, I think of all the new car dealings and purchases during my driving lifetime this new car purchase at Phillips Chevrolet was the BEST!!! Happy Motoring, Joe Weiss More
by GearHeadJoe
Employees Worked With
Hani (The Shepard) Sahoury (Sales) & Chris Saribekian (Internet Info)
July 01, 2010
I wanted to take a moment to comment on my new I wanted to take a moment to comment on my new Traverse--I am extremely happy with it. My experience with Rami A. was excellent! He is very conce I wanted to take a moment to comment on my new Traverse--I am extremely happy with it. My experience with Rami A. was excellent! He is very concerned that he makes his customers happy. I worked with him for two days and he was wonderful the entire time! When I finally received my vehicle, he was very patient and thorough in explaining how to use everything in the Traverse. He insisted that I come back if I have any questions at all, and I will, without a doubt. I feel very comfortable asking him questions. Another reason I have returned to Phillips (this is my 5th vehicle from Phillips) is because of the Service Dept. The managers are always friendly and helpful, and the service I have received has been excellent and hassle free. More
by billev
Employees Worked With
Rami A, Rafat A.
May 30, 2010
I had been searching for a specific 2010 Camaro. I had looked seemingly everywhere, and there was only one within a three state radius, and it was located at Phillips. I am actually from Florida, and the looked seemingly everywhere, and there was only one within a three state radius, and it was located at Phillips. I am actually from Florida, and there weren't any in the state of Florida. Surprisingly, it was very easy for everything to be taken care of for me in Illinois to prepare my new car for the 1100 mile trip down to Florida. Phillips had given me the best price of all the previous dealers that I had talked about this car with. Even better than ones that I had a military discount with. And, that was just from a phone conversation! They were very helpful when I got there and set up my bluetooth during the test drive. It was a great car buying experience from beginning to end. In fact, I signed the papers for a particular interest rate and then I went to set up my On-Star. While I was doing that, the finance associate came out to me and told me to come back in when I was finished, because he was able to get me a better interest rate. I was very happy about that, it saved me $7/month on my payment! Thank you Phillips for a great experience! More
by MelissaBecker7612
Employees Worked With
Phil Jarad
May 22, 2010
Mr. Alphonso Williams is the sales associate who handled this sale and quite frankly is the reason I bought a new vehicle from Phillips Chevrolet. He was knowlegeable and professional, and hard working. He this sale and quite frankly is the reason I bought a new vehicle from Phillips Chevrolet. He was knowlegeable and professional, and hard working. He actually went to another state in order to obtain a vehicle that met my requirements. I had had a quote from another dealership but I recontacted Mr. Williams because he was straightforward and sincere and felt that he might be able to close the deal which he did. During the process, there was a mis-understanding which was ironed out by Mr. Michael Darge who explained the process in terms that I understood and found to be in my best interest. So my hat is off to Phillips Chevrolet and the way they do business. The people there were great and the dealership has my strongest endorsement! More
by tcostello
Employees Worked With
Alphonso Williams and Michael Darge
May 17, 2010
We were very pleased with the salesman. He was very nice and helpful. We were never pressured to purchase a vehicle we did not want, since the one we wanted wasn't available. He ordered the vehicle we wan and helpful. We were never pressured to purchase a vehicle we did not want, since the one we wanted wasn't available. He ordered the vehicle we wanted and kept in touch with us until it came, several weeks later. More
by dsleboda
Employees Worked With
Ali Fidani
May 17, 2010
My experience at Phillips was great. My husband of 30 years passed away in November of 2009, and I have not personally bought a car in 35 years! I would come home from work, and we would have a new vehi years passed away in November of 2009, and I have not personally bought a car in 35 years! I would come home from work, and we would have a new vehicle. So taking this first step was, I have to admit, a little frightening. I pulled into Phillips, and was greated by Ali Fidani in the parking lot. I told him I was there to meet with CJ who had given me an internet quote. He took me to a sales desk, and brought over CJ who then turned the process over to Ali. Ali was informative, helpful, not pushy at all, and handeled everything exactly how I wanted it done. Very professional, and courteous. In fact everyone I met at your dealership was very cheerful, professional, and helpful, Harry, Louie, and the finance person. I am very satisfied with the new Equinox, and would recommend your dealership to anyone! Keep up the good work! Kathleen Cain More
by Kathleencain
Employees Worked With
Ali Fadani, Harry, Louie
April 26, 2010
I sent my sister with my car for a detail and they said it needed alignment, which then revealed a bad bearing. Car drove perfectly coming to the dealer and steering did not pull whatsoever.. She was sold it needed alignment, which then revealed a bad bearing. Car drove perfectly coming to the dealer and steering did not pull whatsoever.. She was sold unnecessary work when coming in for unrelated issue. Turns out, Phillips does diagnostics on all cars to find unreported issues to up sell service. If your car is not new, it would be very easy to find various out of tolerance parts that justify replacement, even though everything works fine and may last several years. And of course they used the scare tactic that "its a safety issue" to seal the deal. My sister called me, I told her to stop the work order, but it had been completed within the first 2 hours. Ironically, prior to the work it came in for. More
by pozomoto
Employees Worked With
Service advisor Scott
March 26, 2010
I have to admit this car buying process was really painless. Starting with their online sales department to the cashier everyone was friendly, knowledgeable and demonstrated willingness to work with u painless. Starting with their online sales department to the cashier everyone was friendly, knowledgeable and demonstrated willingness to work with us to meet our needs and questions. I would like to especially good job to Jeff Heda from Online Sales for his prompt response to my questions which actaully led me to visit this dealership in the first place. Good Job to everyone at this dealership! More
by jvarghese
Employees Worked With
Reggie Parker, Louie, Harry Mays, Jeff Heda
