Phillips Chevrolet

We were greeted by Hani's smiling face as we approached the sales location. Buying a car is traumatic for most of us, definitely for me. It's hard to let go of the dollars involved, and agree honest the sales location. Buying a car is traumatic for most of us, definitely for me. It's hard to let go of the dollars involved, and agree honest value is being delivered. That creates a defensive attitude. Hani, and everyone else we spoke with at Phillips, seemed to understand this. They made every effort to make us comfortable and promote a positive environment. That included several Managers, the finance man, and several other sales people. Buying is still a negotiation process. As we worked thru that, Hani was constantly friendly, and supportive. While he had to consult the powers that be repeatedly, there was no long delay, and we were able to complete the transaction without the involvement of a high pressure "closer". I like that. The car was washed, clean, and delivered with the plates on within a few minutes of finishing the paperwork. We left the Dealership feeling good about the transaction, and especially about Hani. In case someone reading this thinks everything was so pleasant because we overpaid -- I honestly don't think so. I did a lot of computer research, and visited two Dealers in person previously. I believe I had the price figured pretty close. Naturally, they're not giving them away, but I believe I got a good deal. More

Today, I bought a pre-certified 2006 Corvette. My experience was great! I did not walk in to purchase a car, I just wanted to look. Sam was accomodating and very helpful. He was not pushy! He gave m experience was great! I did not walk in to purchase a car, I just wanted to look. Sam was accomodating and very helpful. He was not pushy! He gave me options and was very accomodating. Micheal was a great manager. He made us feel welcome. He was very fair and gave a good price for the car. Sam was quick and efficient. Sam explained all of then features of the car and was very patient..seeing that we were dinosaurs and not use to the new technology (keyless start, etc). This was a wonderful experience and I bought a wonderful car!! More

I had a pleasant experience with Eugene; he was very professional, knowledgeable, and helpful. However, when it was time for me to drive the car off the lot, it was dirty and there were stains on the in professional, knowledgeable, and helpful. However, when it was time for me to drive the car off the lot, it was dirty and there were stains on the interior as well. Eugene did call for someone to address the problems. I don’t know what the department is call that cleans the cars but, they did a lousy job. This department needs a Quality control persons!! Up until this point everything was going great. It is my opinion, that when you purchased a new car, it should look like a new car inside and out when you drive it off the lot. More

I purchased a new 2011 Equinox from Phillips Chevrolet about a month ago and this was the first time I had ever stepped foot into this delearship. I had been shopping around several other Chevy dealershi about a month ago and this was the first time I had ever stepped foot into this delearship. I had been shopping around several other Chevy dealerships in the area, as well as different manufacturers (Kia, Nissan, Hyundai, etc), but really liked Phillips the best. I had received a warm welcome that was not too pushy...as some dealerships can be right off the bat. I was paired up with Jaime Birks and she was absolutely wonderful from the get go. She listened to what my needs and wants were for a vehicle and thoroughly answered every question I had...and there were many! I went on several test drives and through it all Jaime was very accomodating and patient with my indecisiveness on color and options. She followed up with me through phone calls and emails. Again, not pushy. My trade-in was a '95 Chevy Monte Carlo and the whole process went smoothly. I was very satisfied with the service provided by the dealership, and especially Jaime Birks - she is great to work with! More

Bobby was very knowledgeable, friendly, and honest.He was able to answer our questions completely regarding specific info on the car features. He was extremely patient and didn't rush us at all. In fact all able to answer our questions completely regarding specific info on the car features. He was extremely patient and didn't rush us at all. In fact all the sales people we dealt with were wonderful. And despite the distance my husband and I have decided to have our car serviced at Phillips because of the great service. We love the car. More

Rami was very helpful and knowledgeable. He was able to work out a deal that meet all my needs as a customer and was very easy to work with. I would recommend him to my friends and family and would be a lo work out a deal that meet all my needs as a customer and was very easy to work with. I would recommend him to my friends and family and would be a loyal customer to him for any future purchases. More

We drove over 50 miles just to purchase our 4th vehicle from our favorite salesperson, Jaime Birks. The sale was effortless. Another great job by Jaime. Yasin Yassin handled the financing and went out of h from our favorite salesperson, Jaime Birks. The sale was effortless. Another great job by Jaime. Yasin Yassin handled the financing and went out of his way to get us the lowest interest rate possible. Thanks to both. More

I was out shopping for a car when my grandma suggested the frankfort area. I was in ford and unhappy with what car they were trying to put me in, so I left and went across the street to phillips where the the frankfort area. I was in ford and unhappy with what car they were trying to put me in, so I left and went across the street to phillips where they took there time to make sure you are happy ...great service I will recommend this dealership to everyone especially if u want great customer service. More

I had a great experience with this dealership. The customer service is excellent, I was greeted by a Saleperson right away. It was my first purchase of a 'new' car and my Sales Consultant, Sam, made i customer service is excellent, I was greeted by a Saleperson right away. It was my first purchase of a 'new' car and my Sales Consultant, Sam, made it an easy and fun experience. He was extremely knowledgable and helpful with any questions I had. He made sure by the time I left that I comepletely happy. I would definitely recommend this dealership and make sure to see Sam Darwish! More

My experience at Phillips Chevrolet was by far the BEST experience I have had at a dealership. The customer service alone was remarkable, they were patience and enthusiastic throughout the entire process o experience I have had at a dealership. The customer service alone was remarkable, they were patience and enthusiastic throughout the entire process of purchasing the vehicle. Rami Alamawi, the Sales Consultant listened to my concerns and address every one of them. He was more concerned with me being happy with my purchase verses finalizing a sale. More