Phillips Chevrolet

We had a bad experience at Advantage Chevy the day before and when we walked into Phillips Chevrolet it was a complete opposite experience. Bob Pearson was our sales professional, he was very nice and inform and when we walked into Phillips Chevrolet it was a complete opposite experience. Bob Pearson was our sales professional, he was very nice and informative. Whatever question we had he had the answer. He knew what we wanted from the begining and there was no going back and forth with the sales manager, Mike Darge. Mike gave us the best price right away and there were no games. We couldn't be happier with the service we received from all the guys we worked with or our new vehicle. I will recommend Phillips Chevrolet to anyone who wants to know where to go to get a great deal on a car. Thanks again, Jim and Helen Wetzig. More

I initially was at the dealership to pick up my '04 Malibu from the Service Center; however, my repairs were not worth the cost and I was left with a tough decision. Do I dig a deeper financial hole a Malibu from the Service Center; however, my repairs were not worth the cost and I was left with a tough decision. Do I dig a deeper financial hole and hope that nothing ELSE goes wrong in the near future, or trade the ol'girl in?... So, I rolled the ol'girl around to the front of the sales department and stepped on in. I was greeted by Michael Logan and told him of my circumstances with the Malibu. Michael did an amazing job of listening to what I wanted as well as my budget restrictions and respected those needs when showing me vehicles. I never felt pressured by any stereotypical dealer "agenda" and Michael was extremely patient during my browsing! Once we had checked out the used lot, Michael put a new car budget in perspective for me and helped me realize that NEW may be my best option. Sure enough, he and Mike Darge (Sales Manager) were able to put me in a 2012 Chevy Cruze that is very my style, and will save me TONS of money on gas, repairs, and piece of mind. (I also found out that Mike Darge grew up in the same neighborhood as me and even went to school with some of my cousins!) As a young female, I was nervous about the type of customer service I would get walking into a dealership by myself. I've had nightmare encounters at dealerships before, but this was NOTHING like those past experiences! I left with an exciting new purchase of a gorgeous car that will keep me safe and debt-free. Everyday I find something new about my car that I love and it's all thanks to Michael Logan and Mike Darge at Phillips Chevrolet!! More

My husband and I have done business with Phillips Chevrolet for over 10 years. We always purchase our vehicles at Phillips, as well as use the service department there when needed. We purchased a Chevrolet for over 10 years. We always purchase our vehicles at Phillips, as well as use the service department there when needed. We purchased a used vehicle from this dealership about 1 1/2 years ago; it was a GM certified vehicle, 2008 Chevy Malibu. This summer, we discovered that the vehicle had been in an accident prior to our purchasing it, although no accident was ever reported or recorded in the Carfax. The car was never correctly repaired from the wreck, which was beginning to cause some mechanical / operational problems. We immediately contacted the Chevy dealership, the manager, Mike Maheras, and the only salesman we like to do business with, Bob Brow. Both Mike and Bob handled the situation in a speedy manner and with professionalism. When you discover such news about a car you had no plans of replacing, it's very upsetting, to say the least. Hearing "I'm so sorry, what can we do to help you, to make this right?" from Bob Brow was reassuring that Phillips is considerate of taking care of the customer no matter what. I was given a vehicle to drive while they looked over my car. (almost a week) They took back the vehicle, gave me what the car was worth and worked to help me find another car I would be completely happy with. I purchased a used 2012 Malibu (like new) at an excellent price with no immediate out of pocket expense to me at all. Mike Maheras and Bob Brow at Phillips Chevy clearly communicated their desire to do what ever it took to right this mishap from the time I first spoke to them. Mistakes happen, but because of the way Phillips Chevrolet handled this situation, I will continue to do business with them and will refer others as well. Ask for Bob Brow when you shop at Phillips Chevrolet! In my experience, he provides customer service with integrity! More

Drove all the way from Heyworth to pick up a brand new 2013 Camaro SS, that's 128 mile trip. The price I was given was unbeatable. Sam Darwish was GREAT. Super friendly, Super Helpful and he got the deal 2013 Camaro SS, that's 128 mile trip. The price I was given was unbeatable. Sam Darwish was GREAT. Super friendly, Super Helpful and he got the deal done fairly quick. He had the car ready for me to test drive as soon as I got there, took care of all my needs, bought me a soda, and got me a full tank of gas for the ride back. He gave me lots of information and is prolly the best car salesman I have ever dealt with. Yasin got me all my forms signed and done with as quick as possible. Best Dealership in Illinois hands down. More

This was my 1st time purchasing a vehicle from Phillips and I was very please with my buying experience. My sales rep. Chris Smith was very professional and a pleasure to work with. I would highly recomme and I was very please with my buying experience. My sales rep. Chris Smith was very professional and a pleasure to work with. I would highly recommend Phillips Chevrolet to my family and friends. More

Our salesman, Joe Hamdan as very knowledgeable about the product he was selling as well as polite, and courteous. I felt I could trust what he was telling me was true. It was a pleasure dealing with him. M product he was selling as well as polite, and courteous. I felt I could trust what he was telling me was true. It was a pleasure dealing with him. Mark Hawkins did a great job of explaining the documentation regarding finalizing the sale. Harry Mays was brought in to inform us (my wife and I) about the extra dealer options we were considering. Very informative, and a great sense of humor. I look forward to doing business with him on the extras we purchased. Kelsey McCafferty was my first contact person at Phillips. I would probably not come in to do business, but for her pre-sale work. Erik Sieloff was also involved in our new purchase, checking details and answering our question. Very thorough and very friendly. Mike Darge helped fine tune the deal to our liking. He worked with us to get to a fair reasonable price. All in all the was the least stressful car buying experience either my wife or myself has had.....EVER. I can honestly say that that buying my new truck was fun. More

Phillips found and retrieved the exact vehicle I wanted in a timely manner and offered a very reasonable price as well. Their sales professions and their service technicians answered all of my questions an in a timely manner and offered a very reasonable price as well. Their sales professions and their service technicians answered all of my questions and gave me peace of mind. I would recommend Phillips Chevrolet to others. More

Chris was a great to work with. There was no pressure just a pleasant experience. We purchase a used cargo van for our business and from beginning to end my wife and I were very pleased. We would recom just a pleasant experience. We purchase a used cargo van for our business and from beginning to end my wife and I were very pleased. We would recommend both the very professional dealership and salesman Chris to anyone. More

I had a few bad experiences when searching for my new car, but this was entirely not the case when I went to Phillips. I worked with Dan Bachert and he listened to exactly what I wanted. And he even conv car, but this was entirely not the case when I went to Phillips. I worked with Dan Bachert and he listened to exactly what I wanted. And he even convinced me to get a back-up camera, which I wouldn't give up for anything now! I really appreciate the way I was treated. I wasn't given a run around, no price haggling, no games just honest, reliable and straight forward customer service. Dan was able to find the perfect car before it had even been delivered to the dealership. When it arrived at the dealership, it was then delivered directly to me to accomodate my busy schedule. I brought my aunt and a coworker to the dealership to purchase vehicles and I will continue to recommend Dan as a salesman! Thanks so much Dan! More

My dad bought a new Cruze for me at Phillips. Daniel was such a great salesman. I feel like I made a friend. Thank you so much Dan and Daddy!! such a great salesman. I feel like I made a friend. Thank you so much Dan and Daddy!! More