Phillips Buick GMC

They didn't return phone calls to answer our questions. We still don't know why it was returned (was it mechanical)? or other. Also, did they find the garage door opener? If they planned to text, the phone We still don't know why it was returned (was it mechanical)? or other. Also, did they find the garage door opener? If they planned to text, the phone number they had was the home phone (land line) and doesn't accept text. More

The dealership was set up efficiently in all aspects from finding the right car for me, arriving on the best way to finance the car up to the completion of the paperwork. finding the right car for me, arriving on the best way to finance the car up to the completion of the paperwork. More

The sell men were good. . I just had a problem with the delivery of the automobile..whoever detailed the car allowed me to take the car with a nasty spot on the back seat. I . I just had a problem with the delivery of the automobile..whoever detailed the car allowed me to take the car with a nasty spot on the back seat. I had to bring a new car back twice to get the problem solved. The reupholster man did a great job and fixed it. More

Was willing to negotiate deal, treated well,Listened to me as to making a decision,salesman very friendly. me as to making a decision,salesman very friendly. More

I needed my tires balanced based on what oil change dept told me. Had this done and quite satisfied. told me. Had this done and quite satisfied. More

I was disappointed that I didn’t get notified right away that my part for my GMC was in. After two weeks I called to check and guess what my part was in, I was told that the part would have to be painted be that my part for my GMC was in. After two weeks I called to check and guess what my part was in, I was told that the part would have to be painted before installing, waited for another few days to get the call and nothing. After the fourth day I called back and guess what it was painted …why didn’t I get a call, hmmm, I don’t know! Took the car in the following week for installation and everything is working! Communication needs to be improved on! More

I pulled up and no sooner got out of my truck and was greeted by Ronnie with a big smile on his face happy to see me. Show me a few trucks gave me his phone number I went back and talked to my wife call greeted by Ronnie with a big smile on his face happy to see me. Show me a few trucks gave me his phone number I went back and talked to my wife call him in the morning went down to check the truck out was history we drove out of there that day with it. Two gentlemen I dealt with couldn't have been more kind reasonable and respectful to my wife and I. Big shout out to Ronnie the salesman and BJ in finance! More

On time and very professional! ! Will continue to go here for all of my automotive needs. ! Will continue to go here for all of my automotive needs. More

Fantastic experience, everyone was knowledgeable and professional. I would highly recommend Phillips Buick GMC to anyone in the market for a new or used vehicle. professional. I would highly recommend Phillips Buick GMC to anyone in the market for a new or used vehicle. More

Thank you to Mark Bonner for sending me the flyer from Phillip GMC and to Cesar Gonzales for taking care of us as Mark Bonner was with another customer. I traded in my 2023 GMC Terrain for a 2024 Terrain Phillip GMC and to Cesar Gonzales for taking care of us as Mark Bonner was with another customer. I traded in my 2023 GMC Terrain for a 2024 Terrain SLT . My husband and I are so very pleased with how Cesar and everyone treated us and so very happy with the new car. Also thankyou to Brandon for handling the finance end of the transaction. More