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Phillips Buick GMC

Fruitland Park, FL

4.6
2,482 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,482 reviews

March 22, 2025

Responsive service writer, ordered the part needed for my truck, called when it came in and scheduled a time for service. Work was done on time and came in a little cheaper than he quoted, very pleased with More

by pmaduri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Phillips Buick GMC. It's great to know that Jim provided you with responsive service and that the work on your truck was completed on time and at a lower cost than expected. We appreciate your feedback and hope to see you again for any future needs! Sincerely, the Team at Phillips Buick GMC

March 22, 2025

Personalized caring service department run by a group of very experienced and knowledgeable people. The parts and sales departments personnel are also very helpful and caring people. I have been dealing More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Keith Free
Mar 24, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, MP! We truly appreciate your kind words about our service, parts, and sales teams at Phillips Buick GMC. It means a lot to us that you have been a loyal customer since 2000 and have referred your friends our way. We are dedicated to providing exceptional service, and it's always gratifying to hear that our efforts are recognized. We look forward to continuing to serve you and your friends for many more years to come! Sincerely, the Team at Phillips Buick GMC

March 22, 2025

Initial sales experience was very good But signing the paperwork and picking up the car was handled very poorly with no clear explanations When we picked up the car our salesman was not there We were More

by bjg4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen
Mar 24, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with Phillips Buick GMC. We're glad to hear your initial sales experience was positive, but we understand your frustration with the paperwork and pickup process. Your concerns are important to us, and we encourage you to reach out directly so we can address and improve this aspect of our service. Thank you for choosing us, and we hope to better serve you in the future. Sincerely, the Team at Phillips Buick GMC

March 20, 2025

Great customer service. Got us in and out in a very short period of time. More

by lsordel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Phillips Buick GMC responded

Thank you for taking the time to write this 5-star review! We strive to provide the best service possible and are glad we were able to ensure you were taken care of. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

March 20, 2025

We have always taken our vehicles there. Reasonable , dependable service. Complementary ride home even though we did not buy from them. More

by Polly
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Phillips Buick GMC responded

Thank you for your kind words, Polly! We truly appreciate your loyalty to Phillips Buick GMC. It's great to hear that you have experienced our dependable service and the convenience of our complimentary ride home. We look forward to continuing to serve you in the future! Sincerely, The Team at Phillips Buick GMC

March 18, 2025

They were supposed to call me back. They never did. They did some work on my right tire well which was messed up from the manufacturer after the repaired it it still doesn’t look right More

by MB71JAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We understand your frustration regarding the issues with your tire well and the lack of follow-up from our team. We appreciate you bringing this to our attention, and it’s important for us to uphold the standards at Phillips Buick GMC. Your experience is valuable to us, and we want to ensure that your concerns are addressed properly. Thank you for acknowledging the sales experience, and we will work on improving our post-sale service. Sincerely, the Team at Phillips Buick GMC

March 16, 2025

The test drives and exploring vehicle comparisons, as well as options was pleasant and we didn't feel pressured. More

by aparentfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with the test drives and exploring vehicle comparisons at Phillips Buick GMC. It's great to know you felt comfortable and unpressured during your visit. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

March 15, 2025

A wait to get my truck in, but they seem to have found and corrected the fuel issue quickly More

by tjalmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Phillips Buick GMC responded

Thank you for your review! We appreciate your patience regarding the wait for your truck at Phillips Buick GMC. We're glad to hear that our team was able to quickly identify and resolve the fuel issue. If you have any further concerns or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

March 15, 2025

Very professional salesman, told us everything that was going on. The finance guy was very good as well. More

by PARE913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin , Blake Kelly
Mar 16, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our professional sales team and the finance department at Phillips Buick GMC. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back next time! Sincerely, the Team at Phillips Buick GMC

March 15, 2025

Very professional, great experience! My service guy was nice and very knowledgeable about the process. More

by Sunriselawnomega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our team and are thrilled to hear that you had a great experience at Phillips Buick GMC. Our staff takes pride in being professional and knowledgeable, and we look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC