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Phillips Auto Group of Bradley, Inc. - Service Center

Bourbonnais, IL

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21 Reviews

21 Reviews of Phillips Auto Group of Bradley, Inc. - Service Center

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July 19, 2024

Mark was super nice & did a great job with the purchase of my Palisade. I would recommend him & Phillips Hyundai More

by sheilail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Beckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Noer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Phillips Auto Group of Bradley, Inc. responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you choosing Phillips for the purchase of your Palisade! Happy motoring!

February 11, 2024

Trevor was great very helpful. I would highly recommend Phillips auto group Thank you Trevor More

by Vigna675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Beckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Shomaly
Feb 12, 2024 -

Phillips Auto Group of Bradley, Inc. responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate your business as well as your referrals. Happy motoring!

February 14, 2023

I couldnt be more pleased with the service I received from Christine and Stacy. They are very courteous and considerate to each persons needs. I will bring my Santa Fe to them for now on. More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Davis
Feb 14, 2023 -

Phillips Auto Group of Bradley, Inc. responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you choosing Phillips for the service of your vehicle - happy motoring!

October 23, 2022

Dominic is a nice seller. Very good human thank you for your work performed great !! More

by Erbisono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Noer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Drahos, Dominic DiFoggio
Oct 24, 2022 -

Phillips Auto Group of Bradley, Inc. responded

Thank you for taking the time to write a review for Phillips Chevrolet! Your kind words as well as your business are very much appreciated. Happy motoring!

February 16, 2022

Totally and utterly disgusted that it'll take 2 hrs to get my oil changed after making an appointment arrived on time. with no one coming to inform me of any issues of any kind. So now here it is I see th More

by mzrae79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of these
Feb 16, 2022 -

Phillips Auto Group of Bradley, Inc. responded

Please accept our apology for your experience at Phillips not going as it should. We are unable to contact you due to the limited information provided. Please contact our Service Manager, Christine Finch, we want to make this right. Christine can be reached at 815-933-2251 x777 or christine.finch@phillipschevrolet.com. Your business is very much appreciated.

February 14, 2022

Rude service department, called to ask a question but ended in an argument. Do not see why the rating is so high. More

by isiah110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Viveros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Phillips Auto Group of Bradley, Inc. responded

We apologize for your experience at Phillips not going as it should. With the limited information provided, we are unable to contact you. Please contact our Service Manager, Christine Finch, to discuss your question. Christine can be contacted at 815-933-2251 x777 or chiristine.finch@phillipschevrolet.com. Please accept our apology., Thank you!

October 08, 2021

Pierre and Alex are especially kind and helpful. Very understanding, efficient, and professional. THE BEST More

by janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre and Alex.
Oct 08, 2021 -

Phillips Auto Group of Bradley, Inc. responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will gladly pass your kind words on to Pierre and Alex. We appreciate your business - happy motoring!

April 07, 2021

We live in Plainfield and drive to Bradley because of the service. We have bought many Tahoes from Phillips Chevrolet our latest purchase April of 2021. And we have our service done by them as well. Al More

by tizzi57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Phillips Auto Group of Bradley, Inc. responded

Thank you for taking the time to write a review for Phillips Chevrolet! The entire Service Teams (at all locations) appreciate you driving from Plainfield to Bradley to have your vehicle serviced at Phillips. Happy motoring!!

August 03, 2020

Slow service. Many excuses. They had to apologize to many in the waiting area for the slow service. They said it would be 10 more but a half hour has past. More

by dbf
Recommend Dealer
No
Employees Worked With
Don't know their names
Aug 18, 2020 -

Phillips Auto Group of Bradley, Inc. responded

We apologize for your experience at Phillips not going as it should have. Your review posted to our backend tool in Dealerrater August 3rd giving us 2 weeks to resolve before going live. We want to make this right but are unable to contact you with the limited information that we have. Please contact our Fixed Operations Director, Dan Kachinsky, at 815-933-2251 x395 or dan.kachinsky@phillipschevrolet.com.

March 18, 2020

Who’s on first, what’s on second, I don’t know is on third. Some people take kindness for weakness. Some people don’t know what kindness is. 👔 More

by The itsy-bitsy spider 🕷
Recommend Dealer
Yes
Employees Worked With
Jeff Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Riordan, Lloyd Klopp, Kelsey Jones
Mar 18, 2020 -

Phillips Auto Group of Bradley, Inc. responded

Thank you for taking the time to write a review for Phillips Chevrolet Auto Group of Bradley! Your business is very much appreciated. Happy motoring!

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