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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
770 Reviews

770 Reviews of Phil Wright Autoplex - Service Center

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May 03, 2018

A pleasure to do business with professionals. Appreciate doing business with professional, well equipped and trained personnel in a pleasant environment. Will return for service and recommend to More

by DLARUE303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay
May 15, 2018 -

Phil Wright Autoplex responded

Thank you for leaving the kind words. We plan to continue giving professional and great customer service and a pleasant environment for all our guests during their visit to our dealership. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

April 30, 2018

Expert service and team Great team, great service... oil change plus part replacement... took a tad under what I was told to expect... which is always a pleasure to find... More

by JOHNELEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
May 15, 2018 -

Phil Wright Autoplex responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Phil Wright Autoplex Team

April 22, 2018

Transmission service message On April 19 I had a transmission service message on my Buick Lacrosse. I called the dealership, talked with the service manager and was told to bring More

by MIRIAMPYATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager ?
May 15, 2018 -

Phil Wright Autoplex responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Phil Wright Autoplex Team

April 20, 2018

Good mechanic The mechanic was very exacting, and while the battery cable could have been cleaned (along with replacing the battery), he said he wanted to replace i More

by pschwerin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 15, 2018 -

Phil Wright Autoplex responded

It is wonderful to hear that our staff was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

April 05, 2018

Excellent service at PWA The service staff were cordial, knew I was coming and had the paper work ready to start on the vehicle. The waiting area was comfortable. The service More

by RAYWEWERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NATALIE MUELLER, Brian Stubbs
Apr 05, 2018 -

Phil Wright Autoplex responded

Hi Ray and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

April 05, 2018

Great Dealership Always a pleasure to do business with. Very knowledgeable and friendly staff. I can always count on them to take care of my car. Great Team! More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Phil Wright Autoplex responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Phil Wright Autoplex Team

March 30, 2018

Always take good care of my needs!! Make you feel like family! Have done business with Phil Wright Dealership for many years and they always accommodate my family's needs. More

by ARKPORK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2018 -

Phil Wright Autoplex responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Phil Wright Autoplex! Sincerely, The Phil Wright Autoplex Team

March 26, 2018

Top notch service I consistently receive great service from the service department. This particular case, the service writer even wiped down my wheels after tire insta More

by GM Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Womak
Mar 27, 2018 -

Phil Wright Autoplex responded

Thank you for your great review! We're glad our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

December 07, 2017

great experience. Had truck serviced, tires rotated, front end alignment and new battery installed. Service and parts department were very police and accommodating. W More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and parts department
June 06, 2017

They are a relationship dealership! I have been a Phil Wright customer for about 30 years. They are always fair on pricing, but I also know they will take good care of me on the service More

by Ragena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Too many to list, but Russ Wright, Steve Hall, Linda Panique,
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