Phil Wright Autoplex - Service Center

Top notch Customer Service Comparably priced GM dexos oil change to the quick-service locations. A little higher but no price gouging as dealers have a rep for. And they may no Comparably priced GM dexos oil change to the quick-service locations. A little higher but no price gouging as dealers have a rep for. And they may not be as quick of a turn-around but they have a courtesy car ride that dropped me off and picked me up. I was quite pleased. A coupon brought me in, but their friendliness and customer service will bring me back. More

Excellent service with great feedback from the people that done the work on my truck. When I purchased the truck I asked if they would go through my lift and make sure with great feedback from the people that done the work on my truck. When I purchased the truck I asked if they would go through my lift and make sure all the bolts were tight and they kept there word. Thank you! More

bulb out The repair I came in for was very reasonably priced. I called to get an appointment but they told me to come right then because I did't need one. The repair I came in for was very reasonably priced. I called to get an appointment but they told me to come right then because I did't need one. More

Personalized attention In response to an alert I received, I called the service department and was told to bring in the vehicle at my convenience. Eric handled the appointm In response to an alert I received, I called the service department and was told to bring in the vehicle at my convenience. Eric handled the appointment and they service department spent time and attention in making sure that everything was checked out and even conducted an extensive test drive before letting me know that nothing could be detected. I appreciated the concern that Danny Hipps extended to me for any inconvenience. The sales consultant,Damon, also visited with me and discussed the window tinting request I had made earlier. I feel that doing business locally provides individualized and personal and timely attention that may not be available if I had to go out of town for service. More

Service Department Friendly and fast service. Would recommend them to anybody for buying a car or service on one. Thank you very much. Real good people to do business wi Friendly and fast service. Would recommend them to anybody for buying a car or service on one. Thank you very much. Real good people to do business with. More

Service I called and made my appointment for service and everything went very smooth. Service was preformed in a timely manner. Everyone was courteous. Servic I called and made my appointment for service and everything went very smooth. Service was preformed in a timely manner. Everyone was courteous. Service always does a Great job. More

Excellent service and great staff. The service department employees are very nice. Although they all seemed very busy, it did not take long to have my oil changed and tires rotated. H The service department employees are very nice. Although they all seemed very busy, it did not take long to have my oil changed and tires rotated. Highly recommend this service department. More

Improving on meeting service schedule Arrived the service department was not busy. Service tech took my keys and the truck was on the rack in 5-10 minutes. Serviced in 30-40 minutes. Arrived the service department was not busy. Service tech took my keys and the truck was on the rack in 5-10 minutes. Serviced in 30-40 minutes. More

Service to truck I took my truck in to have it serviced and also to have the flap on the gas cap repaired inasmuch as it wouldn't close. Both of these items were prope I took my truck in to have it serviced and also to have the flap on the gas cap repaired inasmuch as it wouldn't close. Both of these items were properly taken care of. I received a call from the service department and was advised that the air conditioning belt was badly cracked and I told them to replace it. They also advised that the air conditioner needed serviced and I told them to do that. They further advised that the driver's master window switch was not working properly and I requested that they repair that. Next, they advised that there was an exhaust leak but that it only leaked when it was cold and goes away when the engine was warmed up. I advised that since I did not smell any fumes inside that I would not have that repaired. They then advised that I could pick up the truck for a total charge of $846.59. I paid that and was well pleased with the services rendered. However, when I reviewed the bill, I noticed that it had the following notations: "inspected and found flagge at bottom end of y-pipe is damaged, appears to have hit something." In fact, they did tell me that, however, it goes on to say that they recommended "replace compression gasket and advised me that the exhaust bolts may break during service." There was no recommendation made to me that I should replace the compression gasket and they certainly did not advise me that the exhaust bolts may break during service. More