Phil Wright Autoplex - Service Center
Russellville, AR
770 Reviews of Phil Wright Autoplex - Service Center
Hot day A/C quits! Lindsay in the service department took really good care of me. The a/c on my 2015 GMC Acadia went out on Thursday evening before I was leaving on a t Lindsay in the service department took really good care of me. The a/c on my 2015 GMC Acadia went out on Thursday evening before I was leaving on a trip to Texas on Monday. I called the service department on Friday morning early and Lindsay worked my car in even though she had a full load. The technician determined the compressor was locked up and they did not have one in stock. Lindsay arranged for me to have a dealer owned car to take on the trip to Texas. That was a real stress reducer for me. She gave me a 2018 GMC Terrain with 7500 miles on it. I had no problems with it on the trip and traveled cool. Thanks for good service. More
One stop shopping! Wow! Talk about service, this is the epitome of one stop service! I got an oil change, new tires, front end alignment, new windshield and windows tint Wow! Talk about service, this is the epitome of one stop service! I got an oil change, new tires, front end alignment, new windshield and windows tinted!! All in one place. On top of all that, the service manager informed me of a recall on my car that I was unaware of. They took care of that too. I will be back! More
Great Service! Phil Wright has a terrific service department. The staff is friendly, thorough, and never does more without talking to the customer first. They are gr Phil Wright has a terrific service department. The staff is friendly, thorough, and never does more without talking to the customer first. They are great to explain service needs. Should you stay to wait, the area is comfortable with complimentary beverages, snacks available, and clean restrooms. I can’t imagine going anywhere else to service my vehicle. More
Service 8:30 appointment, Long wait but give generous discount for delay with apologiy, 11:30 departure. Service tech courteous and very informative with my q 8:30 appointment, Long wait but give generous discount for delay with apologiy, 11:30 departure. Service tech courteous and very informative with my question. More
Service Took Acadia in because water was coming out of DVD player and water was in lights after a heavy rain. They couldn't find any water leak after testing Took Acadia in because water was coming out of DVD player and water was in lights after a heavy rain. They couldn't find any water leak after testing it. Lindsey called me and asked more questions to try and figure out more since they couldn't get it to leak. They tested it for 2 more hours and still didn't find anything. She noted it for warranty purposes. Impressed that Lindsey didn't just call and say they couldn't find anything the first time. She kept trying to figure it out. Everyone in service was very nice and helpful. I also appreciate the shuttle service. It was a big help. More
Dewayne in Service Department Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you More
Great experience! Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It took a day and a half to figure out, but they ultimately figured it out, fixed the problem and got me on the road! The staff was very courteous and friendly and kept me in the loop on the progress. The pricing was more than fair for the amount of time they spent on my truck. It was a great experience at a time when I didn’t have many options. Thanks to the service Dept and the mechanic for all your hard work! More
Best service in town Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over a Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over any shop in town More
Service was great & it was ready on time. Eric was great! The service was great and the job was finished by the time they said it would. Danny Hipps & Eric Hunt took great care of me. The service was great and the job was finished by the time they said it would. Danny Hipps & Eric Hunt took great care of me. More
Very Thorough These guys are very thorough and ensure your vehicle is in tip-top shape! I NEVER feel that they’re making dishonest recommendations for service items These guys are very thorough and ensure your vehicle is in tip-top shape! I NEVER feel that they’re making dishonest recommendations for service items to take care of in future visits as they show you what’s wrong when they have suggestions! Pretty awesome. More