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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
770 Reviews

770 Reviews of Phil Wright Autoplex - Service Center

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June 16, 2018

Hot day A/C quits! Lindsay in the service department took really good care of me. The a/c on my 2015 GMC Acadia went out on Thursday evening before I was leaving on a t More

by JNGRIFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LINDSAY IN GMC SERICE.
Jun 19, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Lindsay was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Phil Wright Autoplex Team

June 14, 2018

One stop shopping! Wow! Talk about service, this is the epitome of one stop service! I got an oil change, new tires, front end alignment, new windshield and windows tint More

by grimesg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric service manager
Jun 15, 2018 -

Phil Wright Autoplex responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

June 13, 2018

Great Service! Phil Wright has a terrific service department. The staff is friendly, thorough, and never does more without talking to the customer first. They are gr More

by MALTEMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Phil Wright Autoplex Team

June 13, 2018

Service 8:30 appointment, Long wait but give generous discount for delay with apologiy, 11:30 departure. Service tech courteous and very informative with my q More

by LARRYSHEPHERD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, no name
Jun 14, 2018 -

Phil Wright Autoplex responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Thanks again and take care! Sincerely, The Phil Wright Autoplex Team

June 10, 2018

Service Took Acadia in because water was coming out of DVD player and water was in lights after a heavy rain. They couldn't find any water leak after testing More

by WILCOX.PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 11, 2018 -

Phil Wright Autoplex responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

June 01, 2018

Dewayne in Service Department Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you More

by sondrajones27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne in the service department
Jun 05, 2018 -

Phil Wright Autoplex responded

Your fantastic review was awesome to read! We are happy Dewayne provided you with efficient and well-informed customer service. Take care! Sincerely, The Phil Wright Autoplex Team

May 31, 2018

Great experience! Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It More

by DREESR17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay
Jun 01, 2018 -

Phil Wright Autoplex responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Phil Wright Autoplex Team

May 26, 2018

Best service in town Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over a More

by JQAutoBuyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 29, 2018 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that Dwayne's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

May 25, 2018

Service was great & it was ready on time. Eric was great! The service was great and the job was finished by the time they said it would. Danny Hipps & Eric Hunt took great care of me. More

by jnewton3755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hunt
May 29, 2018 -

Phil Wright Autoplex responded

Thank you so much for your review! We really appreciate your business and are so happy that Danny and Eric could provide great service to you. We look forward to serving you again! Sincerely, The Phil Wright Autoplex Team

May 23, 2018

Very Thorough These guys are very thorough and ensure your vehicle is in tip-top shape! I NEVER feel that they’re making dishonest recommendations for service items More

by Silverado 1500 Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne, NATALIE MUELLER
May 25, 2018 -

Phil Wright Autoplex responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Phil Wright Autoplex Team