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Phil Wright Autoplex - Service Center
Russellville, AR
770 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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770 Reviews of Phil Wright Autoplex - Service Center
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October 22, 2018
Excellent service I was more than pleasantly surprised by how quickly and efficiently they fixed my car. Very personal interest, kept me updated, no surprise costs. Th I was more than pleasantly surprised by how quickly and efficiently they fixed my car. Very personal interest, kept me updated, no surprise costs. This is the way repairs at a dealership SHOULD be, but rarely are. I was impressed. More
by CARLSONC
Verified CustomerEmployees Worked With
I think his name was Dewayne, in the service/repair dept.
October 19, 2018
Good service as usual. Good service with no surprises. Everyone friendly from the garage to the front office. Enjoyed visiting while my truck was being serviced. Like the Good service with no surprises. Everyone friendly from the garage to the front office. Enjoyed visiting while my truck was being serviced. Like the looks of that new Denali in the showroom. More
by VAHARDEN
Employees Worked With
Other Employees :
Receptionist in service area and checkout/cashier , Zack Saxon
October 10, 2018
transmission shift module replacement Left HD 2500 for repair while gone on a 10 day trip. Diagnostics performed before I left. No phone calls or voice mail follow up. Pick up was not r Left HD 2500 for repair while gone on a 10 day trip. Diagnostics performed before I left. No phone calls or voice mail follow up. Pick up was not ready upon return, but scheduled in and repaired on day of my return AFTER my inquiry phone call. More
by BLWOODS
Employees Worked With
customer serice desk
September 30, 2018
GREAT ! The service writer kept us informed of the progress of the work to be done and as soon as she found that it would take longer than expected , my Wife The service writer kept us informed of the progress of the work to be done and as soon as she found that it would take longer than expected , my Wife and I were offer the use of a loaner . The work was finished later in the day and since we had a loaner they decided to keep the car over nite so as to do a pressure test on the cooling system the following morning. We got our car back in the morning , everything checked out and we were on our way, great job done by the technition. More
by PATB919
Employees Worked With
Unsure of the women's name , she was the only women at the service writers desk !
September 27, 2018
Good job!! Had lifters go down in my truck gave the dealership plenty of time they did a awesome job unit came back clean and working efficiently and properly Had lifters go down in my truck gave the dealership plenty of time they did a awesome job unit came back clean and working efficiently and properly More
by COREYADVANCED
Employees Worked With
Eric
September 27, 2018
Satisfied Friendly people. Good and quick service very satisfied they diagnosed the problem quickly got my car in explained the problem and got right to work Friendly people. Good and quick service very satisfied they diagnosed the problem quickly got my car in explained the problem and got right to work More
by BRICHARDSON34
September 18, 2018
Service The service department is excellent. They address the problem an work til it is resolved. Usually sameness day service. I highly recommend this dealer The service department is excellent. They address the problem an work til it is resolved. Usually sameness day service. I highly recommend this dealership to everyone. From sales to service you feel like family. More
by STANGMOM25
September 14, 2018
Phil Wright is the ONLY dealership to buy from! From purchasing our used car to maintenance and service, we receive nothing but the best service possible. These people truly care!! Our car was stil From purchasing our used car to maintenance and service, we receive nothing but the best service possible. These people truly care!! Our car was still under warranty, and needed a new engine. We were given a brand new car to drive and repair was made in a timely manner. Very pleased!! More
by JULIEGOODNIGHT
September 07, 2018
Customer Service Excellence A simple tire rotation and oil change becomes a great customer service experience. Thank you Phil Wright Autoplex. I will be back in a few thousand mi A simple tire rotation and oil change becomes a great customer service experience. Thank you Phil Wright Autoplex. I will be back in a few thousand mile! More
by MLGOTCHER
Employees Worked With
Service Department
September 07, 2018
Excellent!!! Had a Great experience with Natalie Mueller. She was friendly, helpful and funny. The other staff there were friendly and funny too. They all keepe Had a Great experience with Natalie Mueller. She was friendly, helpful and funny. The other staff there were friendly and funny too. They all keeped me laughing and just was fun for the 30 mins I was there. They were quick and efficient. Would recommend to all my friends. Also bought this same vehicle from Brian Stubbs about 2 weeks ago and highly recommend anyone looking to purchase a Pre Owed to go see him. Got us a Great deal. More
by DEANNABRADLEY18
Employees Worked With
NATALIE MUELLER, Brian Stubbs
