Phil Wright Autoplex - Service Center
Russellville, AR
772 Reviews of Phil Wright Autoplex - Service Center
Graet service as always Easy too schedule an appointment, quick in and out. friendly service always, they do a complete service and I mean a complete service. Very friendly g Easy too schedule an appointment, quick in and out. friendly service always, they do a complete service and I mean a complete service. Very friendly group. More
Professional and Friendly personal. I had no wait time to get my vehicle in. Everyone was very friendly and professional. They kept me advised on everything about my vehicle. I had no wait time to get my vehicle in. Everyone was very friendly and professional. They kept me advised on everything about my vehicle. More
Excellent services I have used your services on my car for at least 10 years. I have always been treated great from everyone and the prices have been fair. I have used your services on my car for at least 10 years. I have always been treated great from everyone and the prices have been fair. More
Customer service They were friendly, very efficient, I would recommend them to anyone. Very satisfied customer I not much for words. The waiting area was comfortable They were friendly, very efficient, I would recommend them to anyone. Very satisfied customer I not much for words. The waiting area was comfortable enjoyed the coffee. When I called with questions before I came in, I was very impressed with how fast they they returned my call with the information I needed More
BCM Programing Eric was very helpful and prompt to help me in a tight time. Eric is the reason I would come back. He is very helpful and easy to deal with. Thanks ag Eric was very helpful and prompt to help me in a tight time. Eric is the reason I would come back. He is very helpful and easy to deal with. Thanks again Eric, we need more people like you More
Don’t take your vehicle here My car has been in the shop for the same thing at least 4-5 times. It’s still covered under warranty and they told me a valve on the turbo failed, and My car has been in the shop for the same thing at least 4-5 times. It’s still covered under warranty and they told me a valve on the turbo failed, and they put a USED valve on it to “save money”. It was never recorded on the paperwork I received summarizing what work they did to my car. Which makes me believe they didn’t even fix it last time. I have had my car in and out of the shop several times for problems with the turbo and within a couple weeks I’m having problems again. They told me they aren’t allowed to replace the turbo even though it’s under warranty. I won’t take my car back there again. More
Excellent service This was our free oil change since we just bought our vehicle. Very professional and our oil change was performed in a timely manner. The waiting room This was our free oil change since we just bought our vehicle. Very professional and our oil change was performed in a timely manner. The waiting room was clean, comfortable with plenty of refreshments and a nice TV and free WiFi. Everyone in the service department was extremely nice and helpful. Highly recommend. More
Fuel pump My car would not start and had to be towed to dealership. They replaced the parts, but when I went back still would not start. Technician worked ex My car would not start and had to be towed to dealership. They replaced the parts, but when I went back still would not start. Technician worked extra to get it fixed and they got a car for me to use. More
Great Team. Service personnel were extremely polite, helpful, caring and understanding of the situation. They quickly found the problem, offered solutions and ca Service personnel were extremely polite, helpful, caring and understanding of the situation. They quickly found the problem, offered solutions and cared about what I thought. Helped a lot in a stressful situation. More
Pleased with service Very Close and good service relationship with all employees working at shop including the speed to help me get my auto back in use in good shape Very Close and good service relationship with all employees working at shop including the speed to help me get my auto back in use in good shape More