Phil Wright Autoplex - Service Center
Russellville, AR
773 Reviews of Phil Wright Autoplex - Service Center
personal and friendly everyone was very professional and friendly , service was fast and efficient. knowledge of my vehicle and its history and needs were impressive , coul everyone was very professional and friendly , service was fast and efficient. knowledge of my vehicle and its history and needs were impressive , could not ask for anything more from everyone . More
Scheduled Maintenance The customer service is awesome! My Vehicle was serviced and returned to me in a very timely manner. Phil Wright has an awesome team and I recommend The customer service is awesome! My Vehicle was serviced and returned to me in a very timely manner. Phil Wright has an awesome team and I recommend them whenever I can. More
Short Notice Tires They fixed my car within a day after coming in with two flat tires on short notice. The service area is always friendly and helpful and I have never h They fixed my car within a day after coming in with two flat tires on short notice. The service area is always friendly and helpful and I have never had any issues. I always come here because I know it will be done correctly and quickly. Other places I have been too don’t seem to care that much, but not this place. More
Very Pleased I scheduled my oil change and tire rotation two days prior and when I arrived a little early for my appointment, they immediately took my truck back t I scheduled my oil change and tire rotation two days prior and when I arrived a little early for my appointment, they immediately took my truck back to start on it. I only waited around thirty minutes and they came and got me from the waiting room to let me know they had finished. The entire service department employees were extremely nice and very helpful with any questions I had. More
Oil change Took 1:15 minutes to change the oil, good thing I did not have another appointment now to put in this reviewi had to use at least 25 words! Took 1:15 minutes to change the oil, good thing I did not have another appointment now to put in this reviewi had to use at least 25 words! More
Quick oil change n tire repair/rotation Fast n friendly service and staff...made sure I was comfortable while waiting. They got me an appt the same day I called. Overall great experience Fast n friendly service and staff...made sure I was comfortable while waiting. They got me an appt the same day I called. Overall great experience More
Always trusting in Phil Wright Thank you to Phil Wright for always doing a great job!! Joshua was so helpful and took extra time to diagnose the problem! So glad I have my car with Thank you to Phil Wright for always doing a great job!! Joshua was so helpful and took extra time to diagnose the problem! So glad I have my car with Phil Wright. More
Engine light This Wisconsin girl was visiting your beautiful state with my horses at Falling Water Horse Camp. My engine light came on shortly after we entered Ar This Wisconsin girl was visiting your beautiful state with my horses at Falling Water Horse Camp. My engine light came on shortly after we entered Arkansas. The next day, I called Phil Wright Autoplex and spoke to Dewayne. He said they could look at it. I drove an hour to get there and Dewayne and Larry got my truck right in and addressed the issue. I was heading back to camp an hour later. Awesome customer service!!!! More
Regular Service Oil and filter change, tire rotation, fuel filter change, top off DEF. service department was friendly and courteous . My auto was returned in a reas Oil and filter change, tire rotation, fuel filter change, top off DEF. service department was friendly and courteous . My auto was returned in a reasonable amount of time. I am pleased with the service. LH More
Still waiting.................. Vehicle was dropped Monday morning for repairs. I stopped by Wednesday morning to find vehicle in parking lot. Service rep stated could not duplicate Vehicle was dropped Monday morning for repairs. I stopped by Wednesday morning to find vehicle in parking lot. Service rep stated could not duplicate concerns. Took mechanic for ride with my opinion of cause. End result: replaced the part I diagnosed. Vehicle sat for two more days for computer tech to troubleshoot. Picked up vehicle late Friday afternoon incomplete repairs. Summary: 5 days to replace a master cylinder that I diagnosed for them; reset of tire sensors noted but not done; balance of concerns remain unaddressed. More