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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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December 03, 2019

Service department tries hard to earn business I recently had my truck worked on by the guys at the service shop at Phil Wright and was pleasantly surprised and was very well taken care of. Good jo More

by RYNO_YOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan, Eric, Ashlyn
November 30, 2019

Pleasant Helpful and Accommodating Very helpful polite, returned all calls. Gave us a car until job was complete answered all questions gave a update every time I called and stayed a More

by TRENAFOWLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen, Tristan?
November 28, 2019

Service Went in for an oil change and to have transmission temp gauge looked at as to why it was staying stuck on 100 even after driving for a while and pulli More

by BIGO_202009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
November 26, 2019

Quick professional service My SUV had a recall on a system. I was able to make the appointment, PW service department got me right in on my scheduled time, did the recall servi More

by COACHMARTYBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

Service for my Chevy Trax Everyone in the service area were very helpful & friendly and answered all my questions very well. And showed me how to work these new computer type t More

by RONDAWYTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service people
November 19, 2019

Had appointment, was there four hours Had a 10:30 appointment. Arrived at 10:37 and was told it should take about 2 hours. Walked out at 2:30. Had oil changed, brake recall taken care of a More

by doubleoexpress
Recommend Dealer
No
Employees Worked With
Didn’t get names
November 17, 2019

Repair of my 2016 Buick Encore My car was making loud motor noises and there was a recall on a part and they replaced that and repaired and replaced a couple more. We were very happ More

by BEANIE9277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stubbs
November 14, 2019

Overall good experience getting recall taken care of. I needed a recall implemented and also got my oil change and tires rotated. Made an appointment and they got me in on time and out at a reasonable ti More

by DBAUMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
November 14, 2019

Top of the line!!!! Best Service and personnel, got me taken care fast, they had my truck for a couple days and had me rolling in a brand new Buick encore while they took More

by JRNJOENJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department and techs
November 13, 2019

Recall service My truck was recalled for break work recently and Phil Wright service department was great to work with to get it repaired. They were very courteous, More

by dswilk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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