Phil Wright Autoplex - Service Center

My husband called them saying I had problems with my car. They came to pick it up because we’ve been social distancing. They kept our car for a month. That wasn’t a big deal, we weren’t going anywhere. We ha They came to pick it up because we’ve been social distancing. They kept our car for a month. That wasn’t a big deal, we weren’t going anywhere. We had to call and ask when it would be done. They then informed us that they were closed due to a worker having COVID-19. They never called me to say it was done. I had to call them. The guy said my car was done and that I could pick it up. I agreed to until I remembered that there are workers there that were sick and possibly still sick and my husband has heart problems and I have an autoimmune disease so my husband called them back and asked if he could bring it to us he told him he could a little later. A few days pass, I have still not received my car. He called back and the guy was extremely rude about it saying he never said that. If my husband miss understood him Then that was our fault but It is never okay to talk to a customer like that though. More

I dropped my new truck off to have a problem looked at and was greeted with smiles and kind words. They made sure that they were aware of the exact problem before they started on it. They called me immedi and was greeted with smiles and kind words. They made sure that they were aware of the exact problem before they started on it. They called me immediately upon my truck being finished and had me drive it around to make sure the problem was fixed. They explained to me what work was done on my truck which was great. More

Danny Hipps and Phil Wright Auto were awesome We will definitely use them for future service and car purchases. They are always efficient and friendly definitely use them for future service and car purchases. They are always efficient and friendly More

Professional, Courteous, and Timely They called me for a FREE service on my truck. They set an appointment at my convenience and were ready when I got there. Everyone was very professi They called me for a FREE service on my truck. They set an appointment at my convenience and were ready when I got there. Everyone was very professional and got me in and out quickly. Excellent experience. More

1st. Oil change. This was my first oil change and tire rotation all went well and no leaks afterward . Also had head lights checked ok. All the folks in the service d This was my first oil change and tire rotation all went well and no leaks afterward . Also had head lights checked ok. All the folks in the service dept. were courteous and willing to help. More

Not Impressed This service department does not keep you updated on repairs and some of the people are unfriendly. After being repaired, the truck was returned dirt This service department does not keep you updated on repairs and some of the people are unfriendly. After being repaired, the truck was returned dirty on the inside and then the same problem has reoccurred. Not impressed with any part of this dealership More

The service department was fast and efficient with my recall on my Chevy Silverado. And they were really concerned about my overall satisfaction. I will continue to use Phil Wright for all my vehicle nee recall on my Chevy Silverado. And they were really concerned about my overall satisfaction. I will continue to use Phil Wright for all my vehicle needs More

Excellent Service and quick I love Phil Wright they are always friendly and fast about getting my work done. You wont find better service in the city. Will always take and buy my I love Phil Wright they are always friendly and fast about getting my work done. You wont find better service in the city. Will always take and buy my cars with them. More

Awesome customer service team during an uncertain time. I needed help and they helped, much appreciated and everyone will know how great you treated us! needed help and they helped, much appreciated and everyone will know how great you treated us! More

I wouldn’t use anyone else! The guys at Phil Wright are amazing! They’re helpful, knowledgeable and are always willing to help If I have any issues! amazing! They’re helpful, knowledgeable and are always willing to help If I have any issues! More