Phil Wright Autoplex - Service Center

I always enjoy working with the service department. They are very knowledgeable and provide expert care. The cost of the repair is exactly what I paid with no surprises. Good work guys. They are very knowledgeable and provide expert care. The cost of the repair is exactly what I paid with no surprises. Good work guys. More

Sold me a 16,000 plus car for it to be broken. I purchased this car in February for my birthday. It almost killed me. Car was brought back to the dealership everyday for the first 2 weeks of havin I purchased this car in February for my birthday. It almost killed me. Car was brought back to the dealership everyday for the first 2 weeks of having it. Windshield was replaced first. Front tires and other parts were changed next. For it to still try and kill me days later because the break system was messed up. Had a worker drive the car with an and see it open and still minor attempts to fix it. I ended up having to take it to Orr and have it looked at. They called and told me that my front end was being held up by zip ties and there was no front camera cause sensors to malfunction. They kept my car for almost 2 months only to give it back still broken. I’m not pleased at all and would not recommend this place to anyone. Now I’m stuck with an expensive car payment on a broken vehicle. This is because there is nothing they can do to fix the situation. Nicely done Phil Wright! More

fast service knowledgble staff that is willing to go the extra mile for their customers extra mile for their customers More

They done everything possible to get my truck fixed even sent it to another dealer and provided a vehicle for me to drive while my truck was being fixed.very very good service,thank you sent it to another dealer and provided a vehicle for me to drive while my truck was being fixed.very very good service,thank you More

I WANT TO KNOW HOW DID WORK ON MY GMC . BEST JOB I HAVE EVER SEEN. I WENT BY DETAIL SHOP TO GIVE THEM CREDIT. THEY SIAD THEY DID NOT DO IT!!!!!!!!!!!!!!!! I WAS VERY SURPRIZED PLEASE CONTA BEST JOB I HAVE EVER SEEN. I WENT BY DETAIL SHOP TO GIVE THEM CREDIT. THEY SIAD THEY DID NOT DO IT!!!!!!!!!!!!!!!! I WAS VERY SURPRIZED PLEASE CONTACT ME. THANKS T.G. CASTON JR. More

Maintenance personnel did not rotate the tires like they drew a picture of on the maintenance sheet. They documented that they moved rear left to right front and right rear to left front. They just moved le drew a picture of on the maintenance sheet. They documented that they moved rear left to right front and right rear to left front. They just moved left rear to left front. I am sure it is much easier to take left tires off and switch them and then do the same on the right. They should NOT document that they actually did it different than what they did. Did they put a new oil filter in or just new oil. It just makes me wonder if anything they documented was really done. More

Quality service at a fair price. Service personnel are friendly and knowledgeable. Services finished in reasonable time frame. Service personnel are friendly and knowledgeable. Services finished in reasonable time frame. More

The service manager is a kind and understanding person. He goes out of his way to explain issues and addresses concerns. He goes out of his way to explain issues and addresses concerns. More

An hour and a half for an oil change and tire rotation was ridiculous. Someone should have come to the waiting room and explained what the issue was, not left me wondering and waiting. was ridiculous. Someone should have come to the waiting room and explained what the issue was, not left me wondering and waiting. More

Great people to work with everybody needs to come in and check the selection of cars they have check the selection of cars they have More