Phil Wright Autoplex - Service Center

Very professional, knowledgeable and friendly. Great job checking the car from bumper to bumper and letting us know if there were any problems. I was out of town and my wife was at work so they brought job checking the car from bumper to bumper and letting us know if there were any problems. I was out of town and my wife was at work so they brought the car to her. That is true customer service. More

Best GM Service in the country. Honestly look forward to visiting everyone. Fixed Big Red and gave me a ride to work. Thank you Phil Wright service. visiting everyone. Fixed Big Red and gave me a ride to work. Thank you Phil Wright service. More

This is the second time my lug nuts were left less than snug. The first time, I didn’t know about it til I lost one, then found others loose. This time, I checked them when I got home and found 2 on each f snug. The first time, I didn’t know about it til I lost one, then found others loose. This time, I checked them when I got home and found 2 on each front wheel loose. This is a game changer. More

Great staff. My truck had a problem and they warranty covered it no problem. Very fast work. Sales staff and service staff were very helpful and accommodating. covered it no problem. Very fast work. Sales staff and service staff were very helpful and accommodating. More

Great dealership with good competent personnel. I was treated with courtesy and respect. Waiting was clean and well maintained. Services were performed in a timely manner treated with courtesy and respect. Waiting was clean and well maintained. Services were performed in a timely manner More

I have had this 2019 GMC Sierra in the shop 4 times for the same problem, transmission,shifts hard about 2 times a week while driving, first time they said there isn’t a problem, the second time they drai the same problem, transmission,shifts hard about 2 times a week while driving, first time they said there isn’t a problem, the second time they drained transmission fluid and put a different kind of fluid in, the third time they said it was a computer reboot, then the 4th time they said it is just a characteristic of the truck, it’s always going to do it, and that some cup is not filling up in the transmission, for me to let it warm up longer before driving. Well guess what happened the next time I drove it, yes the same hard shifting, you would think that if you spent 50000 on a new truck that it would drive better. I am not happy . Sorry but I’m not More

Following an oil change, my tire pressure light was on and the glove box fell out on the way home. It wasn’t secured after checking the cabin air filter. Took my truck back the next morning, got it righ and the glove box fell out on the way home. It wasn’t secured after checking the cabin air filter. Took my truck back the next morning, got it right in, and had me on my way in less than 15 minutes. Apologized for the trouble. More

Best device around other companies need to learn from Phil Wright. We have bough 3 vehicles from them and sales to service department was outstanding in performance Phil Wright. We have bough 3 vehicles from them and sales to service department was outstanding in performance More

Very efficient, friendly and courteous. Excellent customer service. Employee was informative on repairing my car. Customer friendly, showed courtesy to customers. Even informed me if an open recal customer service. Employee was informative on repairing my car. Customer friendly, showed courtesy to customers. Even informed me if an open recall in my car and ordered parts More

Blake was knowledgeable,patient, helpful, and answered Blake was knowledgeable,patient, helpful, and answered our questions. We did not buy a new vehicle, but that had nothing to do with Blake. We ha Blake was knowledgeable,patient, helpful, and answered our questions. We did not buy a new vehicle, but that had nothing to do with Blake. We had just decided we did not need to trade now. If we were to look for a car again at P-W, we would request Blake as our sales person. More