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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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November 05, 2020

Was satisfied with the service I brought the truck in for originally but I wasn’t satisfied with the service when I asked them to check my transmission because it was shifting very abnormal and they said it More

by KAAR.1901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
November 03, 2020

Had some problems with the 2017 Cadillac ATS. Dewayne and his staff took care of all the problems. Had to order parts, but the wait was worth it . Everything was still under warranty. The service depa More

by mikeb56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
November 02, 2020

had appointment for service for my SUV and tire rotation, the work was done and ready in good time, this is where we take all our vehicles all the time More

by RONELLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
October 31, 2020

My wait time for my car to be serviced was good. They got to my car not long after I got there and checkout was quick More

by VICKIBARNETT09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Schrock
October 31, 2020

Except for it taking much longer to repair than I was led to expect. Was told it would be ready Tuesday I picked it up Late Thursday. Everything else was great. Wonderful people to work with. Thank you. More

by BRINSFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
October 25, 2020

I had an appt. and check in was seamless. I told the rep about add. Issues. In short order the service manager informed me that oil chg and tire rot was complete. Within just a few minutes he returned and t More

by STEVERTROWBRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
October 25, 2020

I was greeted very nicely when entering the service department and was asked if I was interested in transportation somewhere or if I was waiting, service was started and everything completed in a timel More

by BBRADS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook, Blaine Holloway
October 22, 2020

Dewayne is very kind and professional. He does an excellent job of explaining any issues or concerns during the entire service process with my Yukon. More

by SHELIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
October 21, 2020

Feel like I am well take care of....being a new widow that is very important to me. Everyone is very friendly and well trained. More

by JAMMIEJUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
October 20, 2020

Duane and Frank are my heroes and their sacrifice and dedication to get me and my boys on the road is commendable. Thank you is not enough! I’m so grateful for their service. More

by THEGUMMFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in service Center & Duane as service agent
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