Phil Wright Autoplex - Service Center

I was dismayed at the lack of mask use by staff. Many customers also were not wearing them. This is in one of the worst counties in the state for COVID. Very poor example being set. I stayed outside in t customers also were not wearing them. This is in one of the worst counties in the state for COVID. Very poor example being set. I stayed outside in the cold the entire time I was waiting for my car to be repaired rather than risk staying in the building. I am an old ER doc and this is like a slap in the face. Loyal customer for over 25 years but will have to rethink my options. More

I was charged $130 and all you did was plug in one wire. also I was charged $10 for an environmental charge. What did you do to the car that involved the environment? also I was charged $10 for an environmental charge. What did you do to the car that involved the environment? More

It took 3 hours for an oil change!!!!The only thing that It took 3 hours for an oil change!!!! The only thing that made this decent was Tristan Lewis. He was Great and deserves a Bonus. It took 3 hours for an oil change!!!! The only thing that made this decent was Tristan Lewis. He was Great and deserves a Bonus. More

I have been using the same dealer for over 25 years mainly because of the service department. Always very clear as to what is needed. mainly because of the service department. Always very clear as to what is needed. More

Couldn't have been any easier. Made an appointment online. Dropped off my vehicle. Was given a loaner until repairs were made. Warranty covered repairs 100%. I am totally satisfied. online. Dropped off my vehicle. Was given a loaner until repairs were made. Warranty covered repairs 100%. I am totally satisfied. More

Phil Wright is all about the customer and making the experience very comfortable. I couldn’t ask for a better dealer. They really pride themselves in providing customer service. experience very comfortable. I couldn’t ask for a better dealer. They really pride themselves in providing customer service. More

All went well. Items taken care of that were requested and service people polite.i di not gave anything else to say. Only thing I do not like is this! and service people polite.i di not gave anything else to say. Only thing I do not like is this! More

Sales side was wonderful. Jury is out on parts department and service, parts were in for several days, but no one knew till I stopped by to check. Then a 2 hour install turned into 2 days. And when I got it and service, parts were in for several days, but no one knew till I stopped by to check. Then a 2 hour install turned into 2 days. And when I got it home, I had to make adjustments to get it to lock! So I'm not too sure about service, Nobody even took the time to show me how the product works. More

Everything was great... No delays and all was handled just as was explained..job well done! Can say that the experience was spot on... fantastic! just as was explained..job well done! Can say that the experience was spot on... fantastic! More

Service was great as always and Tristen knows his stuff. GM handled the road side assistance and we were back on the road by mid afternoon. Same boring first class service from Phil Wright. GM handled the road side assistance and we were back on the road by mid afternoon. Same boring first class service from Phil Wright. More