Phil Wright Autoplex - Service Center
Russellville, AR
773 Reviews of Phil Wright Autoplex - Service Center
Always a pleasure to work with everyone at this dealership. From the sales group to the service department. We've bought two vehicles there and use them for all of our service needs over the last s dealership. From the sales group to the service department. We've bought two vehicles there and use them for all of our service needs over the last several years. More
Was fixing to leave town on a fishing trip when my trucks check engine light came on and the truck wouldn’t turn off . Dewayne got my truck right in to the mechanic Dustin and under an hour it was fixed and check engine light came on and the truck wouldn’t turn off . Dewayne got my truck right in to the mechanic Dustin and under an hour it was fixed and I was in my way ! Thanks guys ! More
Did everything I asked. The work was completed timely. Dewayne and his crew always do an excellent job. I Highly recommend their service department. Recommend Dewayne and his crew always do an excellent job. I Highly recommend their service department. Recommend More
Was treated very nicely,an fixed the problem quickly,enjoyed the experience. Five Stars!!The service Dept manager that day was awsome,treated us as if he new us already quickly,enjoyed the experience. Five Stars!!The service Dept manager that day was awsome,treated us as if he new us already More
As always great customer service and they took care of the issues and got them fixed in a timely manner. I highly recommend them for sakes and service. the issues and got them fixed in a timely manner. I highly recommend them for sakes and service. More
I have been a customer of this dealership for over 30 years. This was the WORST experience I have ever had with any car dealer. I will never return. The rudeness of the service department was unbelievabl years. This was the WORST experience I have ever had with any car dealer. I will never return. The rudeness of the service department was unbelievable. More
363 dollars for a hour of labor was excessive! I don’t think my labor should cost more than the parts if it only took a hour to fix. I don’t think anyone there makes over 30 dollars a hour? Even with bein think my labor should cost more than the parts if it only took a hour to fix. I don’t think anyone there makes over 30 dollars a hour? Even with being charged fees for the facility and equipment I still can’t imagine labor to come out to that price. I would love a explanation really... More
Arrived about 30 minutes early for my appointment but was able to get my Enclave in and serviced in less than 40 minutes. Dewayne, also answered a question about my trucks brakes and said he had seen some s able to get my Enclave in and serviced in less than 40 minutes. Dewayne, also answered a question about my trucks brakes and said he had seen some similar issues and suggested I bring it in next week for a check. More
It was very easy to make my appointment to get my truck serviced and when I took it in on the morning and time of my appointment they took it right back to start on it. I didn’t have to wait long before th serviced and when I took it in on the morning and time of my appointment they took it right back to start on it. I didn’t have to wait long before they had it ready. On top of changing my oil and rotating my tires they also found a recall on my truck and took care of that too. More
Yes. The service was good. The price for the part was high but I don't think that is the fault of this dealership. Thanks high but I don't think that is the fault of this dealership. Thanks More