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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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January 27, 2021

Always a pleasure to work with everyone at this dealership. From the sales group to the service department. We've bought two vehicles there and use them for all of our service needs over the last s More

by DELTAGURU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Saxon
January 26, 2021

Was fixing to leave town on a fishing trip when my trucks check engine light came on and the truck wouldn’t turn off . Dewayne got my truck right in to the mechanic Dustin and under an hour it was fixed and More

by GARRYCOLLINS8222
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dewayne / Dustin
January 22, 2021

Did everything I asked. The work was completed timely. Dewayne and his crew always do an excellent job. I Highly recommend their service department. Recommend More

by NELSONC78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne and the Maintenance crew, Vernon Hubbart
January 20, 2021

Was treated very nicely,an fixed the problem quickly,enjoyed the experience. Five Stars!!The service Dept manager that day was awsome,treated us as if he new us already More

by MELVINJCASSADAJR9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
January 16, 2021

As always great customer service and they took care of the issues and got them fixed in a timely manner. I highly recommend them for sakes and service. More

by WILDLIFE130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

I have been a customer of this dealership for over 30 years. This was the WORST experience I have ever had with any car dealer. I will never return. The rudeness of the service department was unbelievabl More

by REDAILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department only
January 07, 2021

363 dollars for a hour of labor was excessive! I don’t think my labor should cost more than the parts if it only took a hour to fix. I don’t think anyone there makes over 30 dollars a hour? Even with bein More

by Anthony Criswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristen
December 25, 2020

Arrived about 30 minutes early for my appointment but was able to get my Enclave in and serviced in less than 40 minutes. Dewayne, also answered a question about my trucks brakes and said he had seen some s More

by MIKE HOYT
Recommend Dealer
Yes
Employees Worked With
Dewayne - Service Department
December 24, 2020

It was very easy to make my appointment to get my truck serviced and when I took it in on the morning and time of my appointment they took it right back to start on it. I didn’t have to wait long before th More

by xxrazorbackfanxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn Rocole and Kelly Schrock
December 19, 2020

Yes. The service was good. The price for the part was high but I don't think that is the fault of this dealership. Thanks More

by HEATHER_BRITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Holloway
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