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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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March 04, 2021

My car is throwing the safety restraint system code and they have no idea how to fix it or will to figure it out. Brand new, bought it from them in august of 2020 and problems ever since. More

by ANGELA Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Hansen
March 03, 2021

Made my appointment on the phone, it was very quick and timely. When I arrived was greeted very quickly. Had down what I wanted. The waiting room is very comfortable and has all you would want. Service was More

by LROCHS2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2021

Did a timely job on my brake rotor replacements. They found out my 2nd front axle seal leak was due to a faulty seal from first leak about 7000 miles ago and replaced it for free. More

by Albert Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn Rocole
February 26, 2021

I will first say I don't mind doing surveys but I don't like having to write so many words .As far as the work on my rig and the people waiting on me done a great jo . I wouldn't have give it 5 stars if I More

by OPOSSUM1H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Excellent service and good value. They always inform me of what is going on and are very friendly. My family have been customers for years and will remain customers. More

by DWCUMMINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

I feel like my experience was not great. I feel like they just checked off things on the paper without fully looking and checking everything that they said. My tire pressures were all over the place when the More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Hipps
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

Was there in town shopping and I went to go home. The car wouldn’t start 3 try’s finally. The car was reading all kinds of stuff. It would drive but barely. Couldn’t hard steer. It said to drive slow. We More

by VMLEMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personnel
February 06, 2021

zack is one the best saleman down there........... If i have problem he helps and get it fixed, with help from the other great personal down there at Phil wright immediately!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by TCASTONJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Saxon
January 29, 2021

Service personnel was rude! When my wife arrived she waited at the window and was told to move to the other window. Their was no formal greeting or anything. More

by PAULBROCK232005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Receptionist
January 28, 2021

Excellent service on my Corvette like always. I don’t worry about workmanship or technical knowledge with this service team. I don’t worry about my vehicle at all in their hands. More

by emgreathouse70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
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