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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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April 27, 2021

They set the bar as high as you would think it would go but every time you go in they raise it another notch!! Excellent service More

by DONNYJOE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Department
April 24, 2021

Great Service as usual. Really good service dept., oil change and tire rotation quick and easy. Pleasant waiting area with drinks. Friendly associates to help you. More

by dswilk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn
May 29, 2023 -

dswilk responded

I purchased a new Silverado from Joe Alexander. Was a great transaction. Mr. Alexander went above and beyond to help choose the right vehicle for me. Very professional and courteous.

April 22, 2021

Wonderful service, they’ve done a great job with my transmission and dealing with my warranty. And Ashlyn, the service associate upfront was great at her job and helped with any question or concern I More

by tj.bailey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn R
April 18, 2021

I took my truck to Phil Wright when the check engine light came on. Dewayne Caldwell scheduled an appointment for someone to look at it and after they found the problem he checked with me to see if I w More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Caldwell
April 15, 2021

Service at Phil Wright is always first class. If Kelli is not a manager, she should be. No complaint, no complaint, no complaint, no complaint ! More

by SPJWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELLI
April 13, 2021

Absolute best experience we have had at a dealership. Advisors are amazing and service manager is great looking!!!!! We will continue to take our veh to Phil Wright for any needed service. More

by CRAIG71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
April 08, 2021

Kept me informed on progress of service. Asked me if I wanted to go ahead and replace a part that needed it. Friendly. Had a mechanic ride with me to see if my noise would duplicate. We both heard it More

by gwenda.higby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
April 03, 2021

Friendly maintenance department. they were kind and courteous and got my car done very quickly. I don’t really have anything else to say but apparently I have to enter 25 words More

by MAKUNKEL92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
April 01, 2021

Everyone is Awesome . This is my second purchase and I will recommend all my family and friends to buy from them. Vernon went above and beyond to take care of us. More

by VICTORIABOYD1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Bird, Vernon Hubbart
March 31, 2021

It was fast service. The crew helped me with an additional issue I had with my car and ordered the necessary part to fix it. More

by HAMED1352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember the names.
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