Phil Wright Autoplex - Service Center
Russellville, AR
795 Reviews of Phil Wright Autoplex - Service Center
Was very easy to get the work done and they were very nice to me and friendly nice to me and friendly More
Always cordial and courteous. David was very thorough and all service, including a recall part replacement, was done in a timely manner. All body panel parts removed, in order to David was very thorough and all service, including a recall part replacement, was done in a timely manner. All body panel parts removed, in order to replace recall parts, were reassembled to factory position and alignment. Thanks again! More
Very pleasant over the phone when making my oil change appointment. I asked that the cabin filters be checked and changed if needed. They rotated the tires, checked fluids etc. Turns out cabin filters wer appointment. I asked that the cabin filters be checked and changed if needed. They rotated the tires, checked fluids etc. Turns out cabin filters were ok! Great service, friendly staff. So glad I went to the dealership for this routine service! More
The dealership got my truck back that day I took it in and ran a diagnostic test to figure out the problem. Nothing that they would have to order the part they gave me a rental to drive and called me imme and ran a diagnostic test to figure out the problem. Nothing that they would have to order the part they gave me a rental to drive and called me immediately upon it being fixed. More
I dropped my pickup off for an oil change and tire rotation and it was ready before I got off work but like everything else is this old world the prices are high as a giraffes xxx and that was with a rotation and it was ready before I got off work but like everything else is this old world the prices are high as a giraffes xxx and that was with a $10 coupon too lol More
Appointment for oil change and tire rotation. Again I asked to fix the tire that continues to loose air. Two hours later Dave assured me that the tire is fixed. He says there was a patch that cam Again I asked to fix the tire that continues to loose air. Two hours later Dave assured me that the tire is fixed. He says there was a patch that came loose and it was repaired. I was given a bill and had to explain I have a maintenance agreement. Three people approached me and said they couldn’t help because they couldn’t access the computer. Evidently only Dave can do that. However, after a lengthy wait yet a forth person came out and did verify I have an agreement and there would be no charge. Dave told the office staff my keys were in my car of which they were not. Again so wait to finally find my keys. My 3:15 appointment ended at 5:05. Too much time and I again had to add air to the same tire two days later. No service, will not purchase another vehicle from this staff. More
Friendly service folks. Fast work with no problems. Was able to use my GMC rewards for payment. Fast work with no problems. Was able to use my GMC rewards for payment. More