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Phil Wright Autoplex - Service Center
Russellville, AR
773 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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773 Reviews of Phil Wright Autoplex - Service Center
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June 30, 2021
Service department was great handling my issue. Dewayne got me in there and they figured out the issue and fixed it that same day. Excellent service got me in there and they figured out the issue and fixed it that same day. Excellent service More
by JOHNNYBUCHER3
Verified CustomerEmployees Worked With
Dewayne
June 26, 2021
Quick and friendly Highly recommend phil Wright auto for your need with service your need with service More
by RODNEY8123
June 26, 2021
Had vehicle serviced next day check engine light came on. Made trip back to dealer and left it for the day. The problem, oil fill cap left off. Normally give them 5 stars but not this trip. Made trip back to dealer and left it for the day. The problem, oil fill cap left off. Normally give them 5 stars but not this trip. More
by ARIEGGREEN
Employees Worked With
Service department folks 5 star
June 18, 2021
No issues, service was timely and completed as promised. Absolutely no complaints. Both folks I dealt with in the service area were pleasant and accommodating. Absolutely no complaints. Both folks I dealt with in the service area were pleasant and accommodating. More
by JKMORGAN49
Employees Worked With
DeWayne
June 18, 2021
Service department is always bend over backwards to give the best service thank you Phil Wright team. Thanks for the speedy service even though I didn’t have an appointment you guys worked my vehicle in. the best service thank you Phil Wright team. Thanks for the speedy service even though I didn’t have an appointment you guys worked my vehicle in. More
by Rhonda
Employees Worked With
Dewayne
June 16, 2021
Had a 1030am appt and was there til almost 430pm. Never again. Smart aleck cashier.. nope nope nope. Service department was asking me questions like did we already check ur air conditioner...well xxxx idk again. Smart aleck cashier.. nope nope nope. Service department was asking me questions like did we already check ur air conditioner...well xxxx idk I been sitting out front all day waiting on my car..I don't work there🤦♀️😬🧐 More
by CRC72063
Employees Worked With
June 14, 2021
I was told detail was only offered if I had a coupon. I am purchasing a 40,000 dollar coupon. Truck was returned for almost 20 minuets before I went back to service to get keys. Service responded with its am purchasing a 40,000 dollar coupon. Truck was returned for almost 20 minuets before I went back to service to get keys. Service responded with its crazy here today, while I was the only person standing in department. More
by CHES84JACKSON
Employees Worked With
Service Desk
June 13, 2021
Service dept is great the online sales suck and turned me away from buying ...she needs to learn some manners and respect.I wonder how her sales record is.I love Phil Wright dealership. away from buying ...she needs to learn some manners and respect.I wonder how her sales record is.I love Phil Wright dealership. More
by AARONCBJ
Employees Worked With
June 05, 2021
Told me that I would have to pay $750 to get what was wrong with my truck fixed which should have been under warranty but they decided that it was not because of an “impact mark” that caused the said dam wrong with my truck fixed which should have been under warranty but they decided that it was not because of an “impact mark” that caused the said damage. The “impact mark” was from a previous incident of hitting a curb. Even without fixing it under warranty they just tried to con me into paying $750 when I got home and fixed it myself in under 10 minutes and they had my truck the whole day with a scheduled appointment and then proceed to not even look at whatever they needed to. More
by joshuacanada21
