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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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August 01, 2021

Service department was great I would recommend to everyone I know the car is running great great dealership I need to bring my truck down for service More

by POPSJ2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 11, 2021 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

July 31, 2021

Thanks so much for replacing my tire. And at a price way below what I expected! I'm glad I brought it to you rather than another company. More

by MARYANNELANDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

July 28, 2021

Outstanding customer service from Kelli in the Service Department. They took my truck in right away and completed service within an hour. An awesome value! More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli
Aug 02, 2021 -

Phil Wright Autoplex responded

Daniel, thank you for the feedback! We are happy to hear about your positive experience at Phil Wright Autoplex, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Phil Wright Autoplex Team

July 23, 2021

Thanks for servicing my car quickly and thoroughly. And thanks even more for selling me a car that hardly ever needs servicing! ---Mary Anne Landers More

by MARYANNELANDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Phil Wright Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day! Sincerely, The Phil Wright Autoplex Team

July 21, 2021

Just coming off night shift needing to go home- they saw me that morning within 10 minutes of my frantic call. In & out 15 minutes. Saved me! Thank you! More

by GLSCIENZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Phil Wright Autoplex responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

July 18, 2021

Eric took the time to look at the issue and decided to address our concerns with the Brakes. The Brakes now perform much better than when we acquired the vehicle. More

by VACILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 21, 2021 -

Phil Wright Autoplex responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Eric made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Phil Wright Autoplex Team

July 17, 2021

Staff and service were great. My only disappointment was that my car mat was left dirty - maybe with oil. I haven’t tried to remove it yet. No protection mat was used, and I guess they really are needed. o More

by KK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only dealt with service staff. They were great
Jul 21, 2021 -

Phil Wright Autoplex responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Phil Wright Autoplex Team

July 17, 2021

Believe me I’ve been buying new Toyota since 1978 and have them serviced at dealers and many different dealers I’ve been to and I’ve never been this happy with a dealership before I bought the car is her More

by J.STOTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you Linda and Daniel
Jul 21, 2021 -

Phil Wright Autoplex responded

We cannot thank you enough for your wonderful review of Phil Wright Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Phil Wright Autoplex Team

July 16, 2021

100% satisfied with their diagnosis repair of the problem. The fuel pump was getting weak and not consistently maintaining adequate pressure the car runs great now. More

by TONILFREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Jul 21, 2021 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 02, 2021

Prompt service, transportation to and from work, helpful and courteous, would rec to working ladies for sure it’s a time saver More

by SWOODS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just service dept
Aug 11, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

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