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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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August 19, 2021

We were on our way from Belmond, Iowa to trade horse trailers at P&P Trailers sales in Atkins Ar. Our truck got a reduced power code 150 miles North of Russellville AR and we limped into their service More

by SDOG8201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 19, 2021

First free oil change cost over $100. At least they emailed me not to forget the free oil change in the first year promptly the following day. More

by jluskfarms
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vernon Hubbart
Aug 25, 2021 -

Phil Wright Autoplex responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Phil Wright Autoplex Team

August 17, 2021

I would not consider going to any other dealership. Phil Wright Auto is the best I have ever found and I have travelled the world in the military and business. More

by BILL.HARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Aug 20, 2021 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

August 17, 2021

Always gets my car in quickly and completes service in a timely manner. If they find anything out of the ordinary they check in with me to talk over hoe to address and possible cost. More

by GPENMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Aug 20, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 10, 2021

Always do a great job servicing my vehicle. Staff is always friendly and professional. Called and got me right in without an appointment. Now that’s service! More

by brian.ogle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 25, 2021 -

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

August 09, 2021

They were very honest with us as to what was going on with our vehicle and they were able to fix it in a timely manner. They charged us appropriately for the services as well. A win win:) More

by JOASH0405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. Ashlyn, the manager (don’t know his name but he approved the transaction)
Aug 12, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 08, 2021

It was my first service with Phil Wright but they were very customer oriented. The waiting room was appropriate with free drinks. The staff was very virtuous and prompt. More

by SHOLT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentlemen @ service desk, cashier desk
Aug 11, 2021 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, The Phil Wright Autoplex Team

August 08, 2021

Great customer service, friendly and knowledgeable staff/techs. Scheduling service was easy and I was able to get my vehicle in at the time and date I needed. More

by EDGARDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept staff
Aug 11, 2021 -

Phil Wright Autoplex responded

Your great feedback truly made our day, Edgar! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 07, 2021

Excellent service department super friendly staff, was able to get me in and out and under the time promised. Hassle free the way it should be! More

by JOE.WILBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Schrock Charlie Bird
Aug 11, 2021 -

Phil Wright Autoplex responded

Joe, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Phil Wright Autoplex Team

August 06, 2021

Amazing service came in without and appointment they got me right in. I was having tire issue and found out there was a nail in my tire , they repaired it and also did recall work. Thank you for great serv More

by ADJACOBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Aug 11, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Phil Wright Autoplex. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

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