Phil Wright Autoplex - Service Center
Russellville, AR
773 Reviews of Phil Wright Autoplex - Service Center
We were on our way from Belmond, Iowa to trade horse trailers at P&P Trailers sales in Atkins Ar. Our truck got a reduced power code 150 miles North of Russellville AR and we limped into their service trailers at P&P Trailers sales in Atkins Ar. Our truck got a reduced power code 150 miles North of Russellville AR and we limped into their service dept Monday morning and the service Dept. got us in and tried a new type of fuel filter. On the way back from trading Trailers the check engine light came on again and we were at reduced power again. Anyway this happened 3 times to us. Finally Dave the Mechanic was able to find a condition he could test. Unfortunately for us it ended up being fuel injectors needed to be replaced. Well that was going to be very expensive. JD with sales and the service staff were absolutely great to work with. JD gave us a few options and even tried calling other dealers to try and get us into a truck of our wishes with an 8' bed. There weren't any available. My biggest concern with a short bed was capacity to haul our new Horse trailer. But JD did research and found that the newer heavy duty 3/4 ton trucks have a lot more towing and capacity than our older 2008 did so the truck we ended up purchasing had plenty of capacity to haul our new trailer. My wife and I cannot thank the team enough for all of their support and guidance. Thank You Again! More
First free oil change cost over $100. At least they emailed me not to forget the free oil change in the first year promptly the following day. emailed me not to forget the free oil change in the first year promptly the following day. More
I would not consider going to any other dealership. Phil Wright Auto is the best I have ever found and I have travelled the world in the military and business. Wright Auto is the best I have ever found and I have travelled the world in the military and business. More
Always gets my car in quickly and completes service in a timely manner. If they find anything out of the ordinary they check in with me to talk over hoe to address and possible cost. timely manner. If they find anything out of the ordinary they check in with me to talk over hoe to address and possible cost. More
Always do a great job servicing my vehicle. Staff is always friendly and professional. Called and got me right in without an appointment. Now that’s service! always friendly and professional. Called and got me right in without an appointment. Now that’s service! More
They were very honest with us as to what was going on with our vehicle and they were able to fix it in a timely manner. They charged us appropriately for the services as well. A win win:) with our vehicle and they were able to fix it in a timely manner. They charged us appropriately for the services as well. A win win:) More
It was my first service with Phil Wright but they were very customer oriented. The waiting room was appropriate with free drinks. The staff was very virtuous and prompt. very customer oriented. The waiting room was appropriate with free drinks. The staff was very virtuous and prompt. More
Great customer service, friendly and knowledgeable staff/techs. Scheduling service was easy and I was able to get my vehicle in at the time and date I needed. staff/techs. Scheduling service was easy and I was able to get my vehicle in at the time and date I needed. More
Excellent service department super friendly staff, was able to get me in and out and under the time promised. Hassle free the way it should be! able to get me in and out and under the time promised. Hassle free the way it should be! More
Amazing service came in without and appointment they got me right in. I was having tire issue and found out there was a nail in my tire , they repaired it and also did recall work. Thank you for great serv me right in. I was having tire issue and found out there was a nail in my tire , they repaired it and also did recall work. Thank you for great service! More