Phil Wright Autoplex - Service Center

Did not offer a shuttle service to me. Need to remove ashtrays at the door to a further location so people who don't enjoy the smoke can sit outside in the fresh air!! ashtrays at the door to a further location so people who don't enjoy the smoke can sit outside in the fresh air!! More

The dealership was able to pinpoint my problem quickly and wound up replacing a part that I had just replaced a few months earlier myself. They even boxed the old part back up and put it in my car for me and wound up replacing a part that I had just replaced a few months earlier myself. They even boxed the old part back up and put it in my car for me just in case I would be able to return it for a refund. More

The service department at Phil Wright auto complex know how to take care of their customers. I’ve taken my vehicle in for service . They take care of your vehicle explain the service explain the repairs an how to take care of their customers. I’ve taken my vehicle in for service . They take care of your vehicle explain the service explain the repairs and do their best to please there customers. More

The service staff greeted me promptly when I walked in the door, service was fast and competitively priced, advisors weren't pushy to upsell me. the door, service was fast and competitively priced, advisors weren't pushy to upsell me. More

Phil Wright is the best dealership I have ever dealt with. They are kind, courteous and generous in providing excellent vehicle service and providing me last minute service or guidance to help me mainta with. They are kind, courteous and generous in providing excellent vehicle service and providing me last minute service or guidance to help me maintain my GMC Sierra. I have physical limitations and the customer service employees go out of their way to help me in and out of the building, even placing my vehicle at the door when I leave so that I don’t have difficulty getting to my vehicle. I cannot praise these wonderful people enough. More

Everyone is always great. They give excellent customer service and took the time to look into my issue. They took the time to explain everything and and give advice. service and took the time to look into my issue. They took the time to explain everything and and give advice. More

While replacing the transmission in my truck, they had given me a rental. After just a few days of having the rental, the back hatch wouldn’t open or close, which meant that the interior lights wouldn’t s given me a rental. After just a few days of having the rental, the back hatch wouldn’t open or close, which meant that the interior lights wouldn’t shut off. After trying to fix it for about 45 minutes in the dark, I gave up. I knew that I would run the risk of the battery being dead in the morning, but had no other options. The next day the battery was in fact dead. I called the dealership and was extremely frustrated. The women that I talked to we’re extremely nice, understanding, and were unfazed by my aggravation. They sent a technician out to my house (who arrived very quickly). He had the vehicle running after about 45 seconds of arriving. After arriving at the dealership, they had me in a new rental in no time. Now, I’ve picked up my vehicle that was being worked on, and everything seems to be running great so far. I’ve heard a lot of horror stories of dealerships trying to fight people on warranty coverage. I was glad that this wasn’t an issue and it secured my faith in this dealership. I will continue to use Phil Wright for future purchases. They have a really great team of people! More

All of the staff in the service dept are always ready to help! They have been taking care of all my vehicles for many years. help! They have been taking care of all my vehicles for many years. More

Phil Wright Autoplex has been great. I have bought my last four vehicles from them and they have made me feel valued every time I’ve went there. The service department is extremely knowledgeable and frie last four vehicles from them and they have made me feel valued every time I’ve went there. The service department is extremely knowledgeable and friendly and will try and accommodate your schedule when you need anything serviced. I am very pleased with PWA and will continue to recommend them to family and friends. More

They really go above and beyond to make each service convenient for us. This visit was to get new tires, but all the services we’ve scheduled have been satisfactory. convenient for us. This visit was to get new tires, but all the services we’ve scheduled have been satisfactory. More