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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews
Call Service Center (877) 897-0977

773 Reviews of Phil Wright Autoplex - Service Center

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October 07, 2021

I was charged over 5000 dollars for repair car is worse than before Sputters when you push on gas, brakes sound like metal on metal and shakes all over when it starts More

by JAQBROWN
Recommend Dealer
No
Employees Worked With
Service dept.
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Oct 27, 2021 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

October 06, 2021

Wonderful service and advice from Dwayne and Larry! They got overnight shipping and got in early to help me get back on the road. More

by Tim Bewley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne in Service and Larry Duval
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Oct 08, 2021 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

October 01, 2021

Quick, convenient and professional! Makes an oil change easy to do on a lunch hour. More

by BGC_ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
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Oct 04, 2021 -

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

September 29, 2021

Mrs Kelli Schrock made setting up my appointment very easy and I dropped my Terrain off earlier than my appointment time. They got on it early and called me as soon as it was finished. More

by xxrazorbackfanxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Schrock,
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Sep 29, 2021 -

Phil Wright Autoplex responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Phil Wright Autoplex Team

September 25, 2021

GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD More

by ARKNSAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE
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Sep 27, 2021 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

September 23, 2021

Always courteous and friendly. Took good care of my problem. I have confidence in their knowledge and skill More

by jaw0212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
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Sep 24, 2021 -

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

September 22, 2021

Great friendly service to get oil changed and new Buick serviced. Would highly recommend this dealership for anyone in the market for a new vehicle More

by RICHARD.PIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

September 15, 2021

Always polite and helpful. Trustworthy! Always in and out quickly. Never a bad experience. Reason we continue to buy from them. More

by JACKIE45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2021 -

Phil Wright Autoplex responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

September 14, 2021

Their prices are ridiculous. They wanted over $300 for a battery that I paid $150 for at Walmart for a better that’s better. I have a fog light that popped out of the bracket and I can’t reach it. They want More

by CAMO.MAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All the employees I interacted with were very nice.
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Sep 14, 2021 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Sep 14, 2021 -

CAMO.MAN52 responded

I was asked to respond.

September 10, 2021

Russell Wade is great to work with his customers! He makes you his priority and always goes above and beyond for customer service. He is great! More

by RANDY64HAMILTON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2021 -

Phil Wright Autoplex responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

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