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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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December 27, 2021

They fix all problems they find on my vechile and let me know if there a major problem with it that need taking of. The service department is really nice and friendly staff More

by DEONSMITH74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
Dec 29, 2021 -

Phil Wright Autoplex responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, The Phil Wright Autoplex Team

December 24, 2021

I brought my 2018 GMC Terrain in for a oil change and it was done very quick. Everyone I talked with was professional and polite. More

by BENSPAINHOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

December 22, 2021

Wonderful staff. Answered all of my questions. Waiting area was comfortable. The whole process was easy. Thanks for patching my flat tire and putting it on the truck and putting the spare back in its spot More

by MCHENAULTFREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 23, 2021 -

Phil Wright Autoplex responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Phil Wright Autoplex Team

December 17, 2021

service was good had no issues, problem with the air conditioner was fixed. but seems to me a condenser should last longer than three years. More

by KIMW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Dec 20, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

December 16, 2021

Fast friendly very knowledgeable. Called back set appointment answered all my questions. 2nd vehicle purchased from this dealership More

by COLETHA2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Dec 17, 2021 -

Phil Wright Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

December 14, 2021

Great professional service and friendly customer service. Complementary shuttle service to and from work is a big plus! More

by WYLONSIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 16, 2021 -

Phil Wright Autoplex responded

Hello, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

December 13, 2021

On our trip from out of state to see family nearby, we hit an object in the road. The folks at Phil Wright got us in quickly and examined the car. They found nothing damaged and said we were safe to drive More

by KANSASRODMAN69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the Service Department.
Dec 15, 2021 -

Phil Wright Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Phil Wright Autoplex Team

December 11, 2021

Worked with my schedule very well.they were very professional. They did a great job,and I appreciate there honesty. More

by PAMPEREDPETS.SPEARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure .service managers name
Dec 14, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

December 10, 2021

the service writer was very helpful the tec. that done the work was very helpful my only complaint was GM should have paid the bill, what I have seen this solinoid in the oil pump is a factory defect. More

by DRBRUMMETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service writer and meckanic
Dec 13, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

December 09, 2021

They always give the extra effort be it sales, service or parts. Great place to do business! More

by BILL.HARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Dec 15, 2021 -

Phil Wright Autoplex responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Phil Wright Autoplex Team

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