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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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February 27, 2022

Kelli has always gone above and beyond in the GM service dept. Her customer service skills are top notch! More

by hayden1209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli in GM Service
Mar 01, 2022 -

Phil Wright Autoplex responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

February 24, 2022

Great service! If they do miss anything you call and they will tell you bring it on back and they put mechanic back on it until the problem is resolved. More

by MOSELEYM76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn and Dewayne
Feb 28, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

February 20, 2022

Clean comfortable customer waiting areas. Refreshments available if desired. Friendly courteous staff. Covered drop off and pick up area. More

by GARRY2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 22, 2022 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Phil Wright Autoplex Team

February 17, 2022

It is always a pleasure doing business with this service center. Thank you for making me feel like family. More

by BLANCAPEREZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly & Dwayne
Feb 18, 2022 -

Phil Wright Autoplex responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Phil Wright Autoplex Team

February 17, 2022

Phil Wright Autoplex has always been and continues to be top notch. Friendly, organized, and professional staff. More

by TCASTONJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT.
Feb 18, 2022 -

Phil Wright Autoplex responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Phil Wright Autoplex Team

February 10, 2022

This dealership is very friendly and they are knowledgeable in the information. Glad to work with them. More

by amberandtristan2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn Rolcole , Vernon Hubbart
Feb 11, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

February 09, 2022

Fixed my ride in a timely manner. However I light is on again and they said bring her in back More

by CLGRAY100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales
Feb 11, 2022 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team

February 08, 2022

The customer service at Phil Wright Autoplex continues to demonstrate high quality service. It is always nice when they welcome me by name. The waiting area always provides great coffee and welcoming environ More

by MLGOTCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne
Feb 10, 2022 -

Phil Wright Autoplex responded

We cannot thank you enough for your wonderful review of Phil Wright Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Phil Wright Autoplex Team

February 03, 2022

My experiences at Phil Wright Autoplex are always great! My previous dealer's service department continually tried to sell me services that I knew I did not need. PWA service persons do what I ask them to d More

by jedwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 04, 2022 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

February 03, 2022

Dwayne is the best. Always patient and very knowledgeable. The experience was positive and complete More

by RDNORDIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne in service
Feb 04, 2022 -

Phil Wright Autoplex responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dwayne was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Phil Wright Autoplex Team

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