Phil Wright Autoplex - Service Center

I had a dealer recall repair and from scheduling to making the needed repairs my experience was great. making the needed repairs my experience was great. More

i found it easy to get in for service, they were willing to shuttle me back to work, and it was easy to complete the service call. They are all very nice and friendly. to shuttle me back to work, and it was easy to complete the service call. They are all very nice and friendly. More

Replaced transmission in my 2018 GMC. Got me in and out in a very timely manner Got me in and out in a very timely manner More

Excellent customer service, everyone was courteous and helpful. They respected my time and provided shuttle service to my work, and back to the dealership. helpful. They respected my time and provided shuttle service to my work, and back to the dealership. More

The service was great and very fast! The area to wait on our vehicle was very clean and comfortable. The area to wait on our vehicle was very clean and comfortable. More

Quality is quality, speed is not quality. Thorough inspection and quality service is always better. Thorough inspection and quality service is always better. More

I gave Phil Wright Autoplex in Russellville, AR a bad review about a truck we bought there which had a factory defect and they were going to repair it. I later discovered that the dealership and the cler review about a truck we bought there which had a factory defect and they were going to repair it. I later discovered that the dealership and the clerk there did their best to get the truck in and fixed through the warranty-- it was Empire Auto Rental in Conway and the warranty business who proved problematic in not being honest about contact with the dealership. Phil Wright dealership immediately got in touch with us solve the problem and I apologize to them for giving them a bad review because I had gotten erroneous information. The dealership has been great about contacting us and dealing with the problem. More

Service was fast. Customer service was friendly and knowledgeable. Customer waiting area is nice and refreshments are appreciated. Customer service was friendly and knowledgeable. Customer waiting area is nice and refreshments are appreciated. More

This dealership always does an excellent job of customer service. They are easy to work with in scheduling to accommodate our needs. They also suggest any offers that may apply to our vehicle. We would rec service. They are easy to work with in scheduling to accommodate our needs. They also suggest any offers that may apply to our vehicle. We would recommend them without hesitation. More

I always have an easy-going and friendly experience with the staff. They make transactions simple and straightforward. the staff. They make transactions simple and straightforward. More